TikTok

Semi-Managed Merchant Operation Graduate (TikTok Shop - Operations) - 2027 Start (MBA)

TikTok$102K — $143K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • MBA degree or recent completion
  • Team player with adaptability
  • Attention to detail and numerical affinity
  • Strong problem-solving skills
  • Excellent interpersonal and negotiation skills
  • Preference for experience in e-commerce operations

Responsibilities

  • Assist in developing merchandise strategies throughout the product lifecycle
  • Enhance merchant recruitment and support plans
  • Drive improvements in merchant sign-up and renewal processes
  • Analyze operation-related KPIs and identify core issues
  • Collaborate on cross-departmental projects and initiatives

Benefits

  • Medical, dental, and vision insurance from day one
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays per year
  • 10 paid sick days per year
  • 17 days of paid personal time, accruing with tenure
Full Job Description
Responsibilities

About the Team The mission of creator and affiliate product team is to design and build products that help creators to promote merchandise to TikTok users. This includes creator platform and tools, marketplaces, with product strategy that ultimately drives sales for merchants. We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Responsibilities: - Merchandise & Category Oversight: Assist in formulating full-lifecycle merchandise strategies; familiar with hit SKU logic, enhance category merchandise supply and price competitiveness; possess professional category knowledge and insights, master competitor strategies and tactics, anticipate industry trends; - Full-Lifecycle Merchant Operations: Develop merchant recruitment and support plans; familiar with overseas managed/semi-managed products and support workflows, improve merchant sign-up and renewal rates; effectively resolve merchant issues; collaborate with on-site operations to boost category level-up rate; - Data Analysis & Methodology Precipitation: Proficiency in operation-related KPIs, identify core issues through multi-dimensional (category/merchant/competitor) data comparison; precipitate reusable operation methodologies, iterate the operation system continuously, possess basic business process improvement capabilities; - Teamwork & Cross-Departmental Collaboration: Participate in horizontal projects and knowledge sharing; understand the goals of partners (events/influencers/product teams, etc.), collaborate to complete complex projects and exert cross-departmental influence.

Qualifications

Minimum Qualification(s): - Individuals who are completing or have recently completed an MBA degree - A team player, fast learner and open to changes. - Pays attention to detail, affinity with numbers, strong problem solving skills. - Excellent interpersonal and negotiation skills. Preferred Qualification(s): - Intern experience in e-commerce full service/semi-managed service/merchant operations is preferred. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $102600 - $143640 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

Similar Jobs

More Jobs at TikTok

More Retail & Consumer Goods Jobs

Find similar Semi-Managed Merchant Operation Graduate (TikTok Shop - Operations) - 2027 Start (MBA) jobs: