OverviewThe Security Program Manager, assigned to a specific client, will execute the organizational roadmap and lead the standardization of new security initiatives. The Manager oversees day-to-day operations, strategic planning, and performance measurement. This role strives to build teams focused on protecting people, places, and assets through industry best practices while also pursuing innovative strategies to achieve the team's mission.
Responsibilities- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Assess the current state of security operations and determine necessary initiatives and future state impact.
- Manage policy feedback loops and ensure strict adherence to internal controls and compliance requirements before operational handover.
- Proactively identify and address gaps in protection, emergency response, and physical security.
- Establish credibility and maintain strong working relationships with law enforcement and emergency services at all levels.
- Develop crisis and incident management standards ensuring readiness and effective response.
- Assess and develop security, incident management, and crisis management plans aligned with client protocols.
- Execute strategies with actionable roadmaps, focusing on protecting life, property, operations, and company reputation.
- Achieve team goals, optimize performance, and align departmental objectives.
- Oversee work completion, resolve issues, evaluate performance, and approve time off.
- Maintain high-performance standards through inspection and coaching.
- Make data-driven decisions, implement best practices, and demonstrate results.
- All other duties, as assigned.
QualificationsHigh School Diploma or GED. School Resources Officer, law enforcement, and/or military experience and experience working with students and/or in a school setting preferred. Texas DPS Level IV License required.
- Concierge-level customer service experience.
- Knowledgeable of local community including; geography, amenities, and services.
- PMP certification, preferred.
- Working knowledge of security governance models and compliance frameworks.
- Understanding of security frameworks including ISO and NIST.
- Able to build collaborative relationships with internal stakeholders, vendors, and law enforcement.
- Project management skills.
- Able to manage and defuse difficult, stressful, and/or confrontational situations.
- Problem resolution skills.
- Able to interact effectively at all levels and across diverse cultures.
- Able earn trust and deliver cross-functional results.
- Serve as a positive leader.
- Able to gather relevant information, compare and contrast data, formulate action plans, identify relationships, and predict and manage failures.
- Effective written and verbal communication skills.
- Strive for continuous improvement and optimization.
- Computer skills; Microsoft Office.
Working Conditions:With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting, standing, and/or walking.
- Travel, as required.
