UpGuard

SDR Manager (role based in Austin, TX - relocation package available)

UpGuard$130K — $150K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing a sales development team, preferably in a SaaS environment
  • Strong analytical skills with a proven ability to improve performance using data
  • Expertise in CRM software, particularly HubSpot
  • Proficient in coaching and mentoring sales teams
  • Understanding of sales processes and pipeline management
  • Passion for cybersecurity and technology
  • Familiarity with AI and automation tools in sales development

Responsibilities

  • Lead and scale a high-performing SDR team in the US
  • Coach and mentor SDRs to enhance their skills
  • Manage SDR performance metrics and reporting
  • Create and implement onboarding programs for new hires
  • Collaborate with Marketing and Sales on campaigns and strategies
  • Drive prospecting efforts across various buyer personas
  • Ensure quality and volume targets for Sales Accepted Opportunities

Benefits

  • Monthly lifestyle subsidy for personal well-being
  • $1500 annual learning & development allowance
  • Paid time off plus additional UpGuardian leave days
  • 18 weeks of paid parental leave for all parenting roles
  • Personal leave covering sick and carer's leave
  • Provision of high-spec hardware for remote work
  • Generative AI subsidy for work-related tools
  • Comprehensive health, dental, and vision insurance
Full Job Description
Why are we hiring for this role?

UpGuard is seeking an experienced and results-driven SDR Manager to lead and expand our US Sales Development Representative (SDR) team. This is a fully remote role within the United States. In this pivotal role, you will be instrumental in driving pipeline generation, optimizing sales processes, and fostering a high-performing team in a fast-paced, innovative cybersecurity environment. You will leverage your expertise in sales leadership, analytics, and modern sales technologies, including AI and automation, to achieve and exceed business objectives.

Please note, this role is based in Austin, TX. A full relocation package will be available for this role.

What will you do?

  • Lead and scale a high-performing SDR team focused on generating qualified pipeline across the US market
  • Coach, develop, and mentor SDRs to elevate prospecting, qualification, and communication performance
  • Own SDR performance metrics, reporting, and dashboards to drive data-informed decision-making
  • Design and deliver a structured onboarding program to rapidly ramp new hires on product, market, and sales methodology
  • Partner with Marketing and Sales to align on campaigns, messaging, and demand generation strategy
  • Drive creative outbound and inbound prospecting across multiple buyer personas
  • Ensure Sales Accepted Opportunities meet quality and volume targets to maintain a healthy, predictable pipeline
  • Implement AI-powered tools and automation to increase efficiency and personalize outreach at scale
  • Leverage CRM and sales enablement tools (HubSpot preferred) to maintain strong data integrity and performance visibility
  • Continuously refine playbooks, processes, and technology to improve SDR productivity and impact


What will you bring?

  • Proven experience successfully managing and growing a sales development or inside sales team, preferably within a SaaS environment.
  • Demonstrable experience with CRM software (HubSpot strongly preferred) and other sales enablement tools.
  • A strong analytical mindset with a track record of using data to drive performance improvements and strategic decisions.
  • Exceptional coaching, mentoring, and communication skills, with the ability to inspire and motivate a team.
  • Deep understanding of sales processes, lead generation, and pipeline management.
  • Passion for technology and a keen interest in cybersecurity.
  • Obsessed with making customers happy and having an acute understanding of prospect pain points during initial contact.
  • Experience or strong understanding of implementing AI and automation solutions to enhance sales development activities (e.g., AI-driven lead scoring, automated sequencing, conversational AI).


What will give you an edge?

  • Extensive experience scaling an SDR team in a B2B SaaS company.
  • Prior experience in cybersecurity or a related technical product.
  • Experience with sales operations and/or marketing automation software beyond just CRM.
  • Demonstrated ability to innovate and integrate new technologies (like AI) into sales development workflows.


What's in it for you?

  • Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
  • $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
  • Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
  • 18 weeks paid Parental Leave: Irrespective of parenting role
  • Personal Leave Allowance: This includes sick & carer's leave
  • Top-spec hardware: All team members will be provided with top-spec laptops for their role
  • Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
  • Health Insurance: Health, dental, and vision insurance


$130,000 - $150,000 a year

This position is eligible for incentive compensation. The listed annual salary range reflects the total On-Target Earnings (OTE), which includes both base salary and performance-based incentives.

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About UpGuard

UpGuard is a cybersecurity company that provides a platform for managing cyber risk. The platform enables organizations to identify and mitigate cyber risks across their entire digital footprint. UpGuard was founded in 2012 and is headquartered in New York, New York.
Learn more about UpGuard
Size
200 employees
Industry
Founded
2012

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