Job Summary:
Works closely with the product owners and Scrum teams to oversee sprint activities across the organization's technology and digital initiatives. Facilitates and enforces the practices of Agile development, including facilitating scrum ceremonies, ensuring backlog is structured and managed, and enforcing correct use of tools, processes, and cadence. Implements processes related to story elaboration, effort estimation, and sprint planning.

Job Duties and Responsibilities:

• Ensures that scrum teams are adhering and adopting scrum delivery methodology.
• Oversees sprint schedules to identify technical or resource constraints including review of effort estimations to identify potential risks and proactively measure.
• Works closely with product owners, key stakeholders, and the scrum teams to ensure that the solutions identified in the digital roadmap are delivered.
• Ensures backlog structures and tools provide sufficient guidance to product owners on refining stories that are well defined, written, and estimated.
• Facilitates Agile ceremonies including backlog grooming, daily standups, retrospectives, sprint planning, and scrum of scrums. Finds ways to improve efficiencies and coach the team on best practices for all team ceremonies and meetings.
• Coaches teams on Agile concepts, such as backlog grooming, daily standups, retrospectives, sprint planning, and hypothesis validation.
• Leads sprint planning sessions to develop a prioritized backlog, overseeing and reporting out on resource constraints, driving collaboration within the scrum team, and ensuring alignment with the product owners to their product vision.
• Partners with the Agile Coach and EPMO leadership to develop key metrics for managing sprints to show successes and failures, burndown charts, as well as trending and tracking models.
• Encourages self-organization by facilitating the appropriate delegation of tasks and responsibilities to appropriate team members
• Assists with the development of methodology additions and improvements. Identifies areas for improvement and develops and documents Agile best practices. Strategizes with EPS leadership on our Agile Journey Roadmap and Goals
• Assesses the Scrum maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally, working within the Scrum team.
• Works with Scrum team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.
• Mentors Scrum Masters to increase the effectiveness of the application of Agile practices throughout the organization
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Minimum Education: Bachelors' Degree in Business Administration, Communications, Education, Computer Science, or a related discipline or an equivalent combination of education and experience.

Minimum Experience: 10 years of experience contributing in an agile/scrum environment including experience delivering digital/mobile solutions with a direct CX impact and at least three years in a Scrum Master role. Certified Scrum Master or other agile certification. Regular office environment;

Required Knowledge, Skills & Abilities:

• May sit for long periods of time;
• Talk and hear regularly;
• Use of hands, ability to reach;
• Ability to see objects up close or at a distance, use peripheral vision, identify basic colors;
• Up to 10 pounds weight lifting/force exertion required;
• Weight/force exertion required less than 10% of the time;
• Travel not required..