Scotiabank

Scotiatrust Trust Officer - London, ON (London (ON), ON, CA, N6A5R8)

Scotiabank • $67K — $95K *
London, ON N5V 1A1In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Proven ability to deliver a proactive, best-in-class client experience.
  • Minimum of 3-5 years of relevant experience in client relationship management.
  • Professional/industry accreditation and a university degree are preferred.
  • Strong interpersonal and negotiation skills.
  • Ability to manage competing priorities while maintaining focus on key accountabilities.
  • Proven track record in achieving business development and profitability targets.
  • Membership or commitment to participate in CSI and/or STEP is advantageous.

Responsibilities

  • Provide personalized client service and account administration for high net worth clients.
  • Assist the Senior Trust Officer in building and maintaining client relationships and partnerships.
  • Support revenue collection efforts and contribute to branch profitability.
  • Identify new business opportunities for potential growth and client acquisition.
  • Engage in risk management by adhering to policies and procedures to limit corporate risk exposure.
  • Communicate effectively on legal and financial matters impacting client accounts.
  • Promote a high-performance and inclusive team environment.

Benefits

  • Comprehensive health care plan including dental, vision, and paramedical services.
  • Disability and long-term care insurance.
  • Pension plan and group insurance benefits.
  • Bonus opportunities and a registered retirement savings plan (RRSP).
  • Learning and training opportunities sponsored by the employer.
  • Flexible paid time off for volunteering or personal needs.
  • Wellness program including resources for health and well-being.
Full Job Description
Requisition ID: 234435

Scotiatrust Trust Officer - London, ON (Full-time, permanent)

As a Scotiatrust Trust Officer working in a Scotia Wealth Management office, you are a trusted and experienced relationship manager supporting the company's strategy and revenue goals by profitably delivering a best in class client experience in accordance with your clients' needs and expectations and in compliance with policies and procedures. You also assist with the identification and pursuit of new business opportunities, both inside and outside Scotia Wealth Management. You are client-centric with a strong sense of proactivity and are effective at building and maintaining deep client relationships and possess detailed technical knowledge of Estates & Trusts. Supporting a Senior Trust Officer and an account portfolio of varying size and complexity, you will have primary responsibility for the day to day management, oversight and account administration for client, beneficiary and Co-Trustee relationships. Through an intimate understanding of client goals, needs and circumstances, you will assist the Senior Trust Officer with engaging Scotiabank and Scotia Wealth management's team of experts as needed, to deliver on total wealth strategies.

Is this role right for you? In this role you will:

1. Relationship Management & Client Service

  • Provide a best in class, proactive and personalized client experience to high net worth clients and beneficiaries, exemplified by timely and accurate account administration coupled with demonstrated technical expertise, personal integrity and an ability to respond to stated and unstated client needs and concerns.
  • Assist the Senior Trust Officer in building and maintaining effective internal and external partnerships, with a view to providing seamless, impactful solutions across a variety of financial services disciplines.
  • Assist the Senior Trust Officer with revenue collection and contribute to the branch's profitability by assisting with accurate forecasting and the timely collection of fees, including making recommendations regarding situations that may warrant a non-standard fee agreement.

2. New Business Development

  • Identify and elevate to the Senior Trust Officer, new business opportunities that arise from the day to day management of the account portfolio Assist the Senior Trust Officer in their efforts establish a strong presence and proactive relationship with a select number of retail branches to identify and close immediate and recurring fee opportunities.
  • Assist the Senior Trust Officer develop acquisition strategies and maintain a robust prospect pipeline, in order to generate sustainable and profitable growth.

3. Risk Management

  • Limit corporate risk exposure by ensuring that account administration is carried out proactively and in compliance with defined policies/procedures and audit standards, including the timely escalation of
  • issues to the appropriate internal oversight groups as required.
  • Maintain detailed knowledge of legislative, administrative and economic issues that impact the management of your accounts and demonstrate an ability to communicate on a broad range of legal
  • and financial issues with clients and their advisors, with particular proficiency in estates, trusts, wills, and investment and taxation matters.
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles,
  • while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment


Do you have the skills that will enable you to success in this role? We'd love to work with you if you have:

  • Proven ability of consistently delivering a proactive best in class client experience.
  • Proven ability to manage competing priorities without losing focus on key accountabilities
  • Strong interpersonal, verbal communication and negotiation skills and professionalism.
  • Strong change management skills and ability to adopt technology and reporting platform changes to support operational improvements, sales management process improvements, etc..
  • Effective at building and maintaining deep relationships and partnerships.
  • Proven ability to execute against financial and business development targets and profitability measures.
  • Professional and/or industry accreditation, in addition to a university degree.
  • Minimum of 3-5 years of directly-related experience.
  • Proven success in high net worth client relationship management.
  • Membership or commitment to participate in CSI and/or STEP.


Office Address: 255 Queens Ave, London, ON N6A 5R8 - One London Place

Language of work: English

Salary range (average shown as per level in Wealth Management, with flexibility depending on skillset and experience): $67,900 to $95,800 annually

Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits


Financial benefits
  • Bonus
  • Group insurance benefits
  • Pension plan
  • Registered Retirement Savings Plan (RRSP)


Long term benefits
  • Long-term care insurance
  • Maternity and parental benefits
  • Tax-Free Savings Account (TFSA)


Other benefits
  • Deferred Profit Sharing Plan (DPSP)
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)
  • Wellness program


Location(s): Canada : Ontario : London (ON)

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Scotiabank

More Finance & Insurance Jobs

Find similar Scotiatrust Trust Officer - London, ON (London (ON), ON, CA, N6A5R8) jobs:

NationwideLondon, ON