Role: Salesforce Developer Location: Lake Mary, FL 32746 Position: 1 Role Overview: We are seeking an experienced Salesforce Developer to support Self Service Portal (SSP) Maintenance and Operations activities. The ideal candidate will have strong hands on experience with Salesforce, Lightning Web Components, integrations, Community Cloud, and Salesforce customizations and configurations. The candidate will be responsible for maintaining application stability, troubleshooting production issues, monitoring system health, supporting releases, reviewing technical solutions, and coordinating with business and technical stakeholders to ensure reliable SSP operations. Key Responsibilities: • Support Salesforce SSP Maintenance and Operations activities to ensure application stability and availability • Perform production issue triage, impact analysis, root cause identification, and resolution coordination • Monitor application health, system performance, integration failures, and operational alerts • Proactively identify application issues and recommend appropriate corrective actions • Review technical designs, solution approaches, and enhancement requests • Ensure proposed solutions align with business and operational requirements • Support Salesforce customizations and configurations based on business requirements • Develop and maintain Lightning Web Components as required • Support Salesforce integrations with internal and external systems • Support Community Cloud functionality and configurations • Collaborate with business stakeholders, development teams, support teams, and external vendors • Analyze production incidents, recurring defects, and system exceptions • Perform root cause analysis and provide recommendations for operational improvements • Generate operational reports, incident summaries, trend analyses, and status updates • Support release planning, deployment activities, and production validation • Perform post deployment monitoring and validation • Participate in stakeholder meetings, requirements discussions, and technical review sessions • Track, prioritize, and manage critical production issues • Ensure timely resolution of incidents while minimizing business impact • Identify opportunities to improve application performance, reliability, and operational processes Required Skills: • Strong Salesforce development experience • Hands on experience with Lightning Web Components (LWC) • Experience with Salesforce integrations • Experience with Salesforce Community Cloud • Strong experience with Salesforce customizations and configurations • Production support and Maintenance and Operations experience • Experience with production issue triage and root cause analysis • Experience monitoring application health and system performance • Experience supporting application releases and deployments • Strong troubleshooting and problem solving skills • Strong communication and stakeholder management skills Preferred Skills: • Salesforce development and administration experience • Advanced Lightning Web Components experience • Experience supporting complex Salesforce integrations • Experience with Community Cloud or Experience Cloud • Experience supporting enterprise Self Service Portals • Experience with production support in large scale enterprise environments • Experience coordinating with external vendors and technical support teams • Experience with operational reporting and application performance monitoring Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones. We also offer: • Health Insurance with Dental & Vision • 401K Plan • Life Insurance, STD & LTD • Paid Vacations & Holidays • Continuous Skill Based Development and Career Advancement Opportunities