Salesforce Business Analyst

Innova solutions

$135K — $145K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field
  • 5+ years of business analyst experience
  • At least 3 years focused on Salesforce or a similar CRM platform
  • Ability to gather and document requirements effectively
  • Familiarity with SDLC and agile methodologies
  • Salesforce Administrator certification
  • Experience with SQL

Responsibilities

  • Report to the Salesforce/CRM Manager
  • Translate sales and marketing team needs into functional specifications
  • Collaborate with administrators and developers for solution design
  • Develop user stories and acceptance criteria in an agile environment
  • Analyze data, reports, and dashboards for decision support
  • Resolve application issues within Sales Cloud
  • Coordinate user acceptance testing and support QA efforts

Benefits

  • Medical and pharmacy coverage
  • Dental and vision insurance
  • 401(k) plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life insurance
  • Pet insurance
  • Short and long-term disability coverage
  • Accident and critical illness coverage
  • Pre-paid legal and ID theft protection
  • Employee Assistance Program (EAP)
Full Job Description
A Client Innova Solutions Is Immediately Hiring for Salesforce Business Analyst

Position Type: Full-Time Contract
Duration: 04 Months
Location: Fort Washington, Pennsylvania

As a Salesforce Business Analyst you will:

  • Reportto the Salesforce/CRM Manager, working at the intersection of the business and the Salesforce platform.
  • Centers on Sales Cloud and lead management, translating how the sales, marketing, and design studio teams work into clear requirements, then partnering with Salesforce administrators and developers to build and deliver the solution.
  • Translate business needs into functional specifications for Sales Cloud and lead management processes.
  • Partner with Salesforce administrators and developers on solution design, configuration, and testing.
  • Develop user stories, acceptance criteria, and process documentation within an agile framework.
  • Analyze Salesforce data, reports, and dashboards to support business decisions.
  • Identify, analyze, and resolve application issues across Sales Cloud.
  • Coordinate user acceptance testing and support QA efforts for new Salesforce releases.
  • Support release management and change control for Salesforce platform updates.

The Ideal Candidate will have:
  • Bachelor's degree
  • 5+ years of experience as a business analyst, including at least 3 years focused on Salesforce or a comparable CRM platform
  • Demonstrated experience gathering and documenting requirements for Salesforce and lead management initiatives
  • Experience with SDLC and agile frameworks, including epic, feature, and story processes
  • Salesforce Administrator certification
  • Experience with SQL

Preferred:
  • Salesforce Business Analyst or Advanced Administrator certification
  • Agile practice certification, such as CSM or AAC
  • Experience with Salesforce integrations, such as marketing automation or ERP systems
  • Experience with Salesforce CPQ, Data Cloud, Agent force
  • Homebuilding or building products industry experience

Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!

Pranshi Srivastava

[email protected]

PAY RANGE AND BENEFITS:
Pay Range*: $65 - $70 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

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