JP Morgan Chase & Co.

Senior Product Transformation & Agentic AI Director

JP Morgan Chase & Co.$150K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in product delivery, transformation, technology, or digital operating model change.
  • Proven success leading cross-functional teams through significant changes in ways of working.
  • Strong technical acumen with the ability to work credibly with engineers and apply AI tools effectively.
  • Hands-on experience with generative AI and related tools to enhance team outcomes and workflow.
  • Deep knowledge of the product development lifecycle from strategy to continuous improvement.
  • Ability to teach and facilitate capability building through direct partnership and practice.
  • Strong storytelling and communication skills to convey complex ideas to diverse audiences.

Responsibilities

  • Lead AI adoption across product teams by training and guiding AI-enabled workflows.
  • Act as an embedded transformation leader, helping teams redesign their work processes.
  • Identify high-value opportunities for AI to enhance decision quality and team efficiency.
  • Work directly with teams to prototype and implement new workflows and practices.
  • Translate technical AI concepts into actionable guides for teams and stakeholders.
  • Guide teams through the changes necessary for scaling AI adoption responsibly.
  • Establish feedback loops to track adoption effectiveness and measure transformation outcomes.

Benefits

  • Opportunity to lead innovative change in AI adoption within product teams.
  • Engagement in meaningful, cross-functional collaboration across various domains.
  • Development of hands-on skills in AI, product management, and transformation practices.
  • Support for continuous learning and capability uplift in a collaborative environment.
Full Job Description
JOB DESCRIPTION

You will serve as a thought leader inside the product quad, representing continuous improvement, transformation strategy, and the operational impacts of AI across the product lifecycle. You will train, guide, and lead teams through the adoption of agentic ways of working, while also rolling up your sleeves to work side by side with product managers, designers, engineers, and leaders. Success in this role requires technical acumen, strong product instincts, and the credibility to show by doing. Your leadership will help teams move from awareness to repeatable practice by identifying high-value AI use cases, designing fit-for-purpose workflows, enabling experimentation within guardrails, and scaling proven patterns across the organization. You will partner across business, product, design, engineering, data, risk, and operations to ensure AI-driven transformation is practical, measurable, and sustainable.

As Senior Product Transformation & Agentic AI Lead, you will lead agentic AI adoption across product teams by training, coaching, and guiding day-to-day use of AI-enabled workflows in discovery, planning, delivery, and continuous improvement. You will operate as an embedded transformation leader within the product quad, helping teams redesign how work gets done rather than simply improving legacy agile rituals. Your responsibilities include identifying high-value opportunities for agentic AI, working hands-on with teams to prototype and implement new practices, and translating technical AI concepts into practical behaviors and learning paths. You will guide leaders and teams through the people, process, and operating model shifts required to scale AI adoption in a durable and responsible way. You will establish feedback loops that measure adoption, effectiveness, and transformation outcomes, with emphasis on capability uplift, workflow improvement, and business impact.

 

Job Responsibilities

  • Lead agentic AI adoption across product teams by training, coaching, and guiding day-to-day use of AI-enabled workflows in discovery, planning, delivery, and continuous improvement.
  • Operate as an embedded transformation leader within the product quad, helping teams redesign how work gets done.
  • Identify high-value opportunities for agentic AI to remove friction, accelerate learning, improve decision quality, and increase team throughput while maintaining strong governance and risk awareness.
  • Work hands-on with teams to prototype, test, and implement new practices, prompts, automations, and operating model patterns that demonstrate value through real execution.
  • Translate technical AI concepts into practical behaviors, playbooks, and learning paths for product, engineering, design, and business partners.
  • Guide leaders and teams through the people, process, and operating model shifts required to scale AI adoption in a durable and responsible way.
  • Establish feedback loops that measure adoption, effectiveness, and transformation outcomes, with emphasis on capability uplift, workflow improvement, and business impact.
  • Partner with senior leadership to shape the future-state product operating model and influence how agentic AI capabilities are embedded across the domain.
  • Promote a culture of experimentation, learning, and continuous improvement by helping teams build confidence, judgment, and discipline in AI-assisted work.

 

Required Qualifications, Capabilities, and Skills

  • 8+ years of experience or equivalent expertise across product delivery, transformation, technology, or digital operating model change in complex environments.
  • Demonstrated success leading cross-functional teams through meaningful changes in ways of working, with the ability to influence leaders, practitioners, and stakeholders at multiple levels.
  • Strong technical acumen, including the ability to work credibly with engineers, understand modern software delivery practices, and apply AI tools in practical team settings.
  • Hands-on experience using generative AI, automation, copilots, agentic workflows, or related tooling to improve team outcomes, workflow quality, or operational efficiency.
  • Deep understanding of the product development lifecycle, including strategy, discovery, planning, design, implementation, testing, deployment, operations, and continuous improvement.
  • Ability to teach, coach, and facilitate in a way that builds capability through direct partnership and observable practice, not only through presentation or theory.
  • Strong communication, storytelling, and change leadership skills, with the ability to make emerging concepts concrete and actionable for diverse audiences.
  • Experience defining measurable transformation outcomes and using qualitative and quantitative signals to refine adoption strategies over time.

 

Preferred Qualifications, Capabilities, and Skills

  • Background in software engineering, product engineering, architecture, developer enablement, or another technical discipline that supports hands-on credibility with delivery teams.
  • Experience designing or scaling AI enablement programs, transformation playbooks, communities of practice, or enterprise adoption models.
  • Working knowledge of prompt design, workflow orchestration, human-in-the-loop controls, evaluation approaches, and responsible AI guardrails.
  • Experience operating in regulated or large-scale enterprise environments where technology change must align with risk, control, compliance, and operational readiness requirements.
  • Strong facilitation and workshop design skills across strategy sessions, operating model design, learning labs, and team-based transformation work.
  • Certifications or formal training in AI, machine learning, cloud AI platforms, or automation technologies.
  • Product management, design thinking, change management, or digital transformation certifications.
  • Agile or lean certifications are welcome when paired with demonstrated experience evolving beyond traditional framework-centered coaching.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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