What you will do:
In this role, the individual will be responsible for leading the architecture, implementation, configuration, customization, and maintenance of core Salesforce applications and solutions for Munvo clients, as well as other duties as required, including mentoring team members, documentation and deployment best practices.
This role helps customers improve their return on investment and time-to-value using Salesforce.
Responsibilities:
- Architecting enterprise-level business solutions and leading team members in design, development, DevOps and quality assurance on Salesforce projects
- Designing and delivering large cross-cloud Salesforce implementations, including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud and Industry Clouds (Marketing Cloud, Loyalty Management & Financial Services Cloud experience is a huge plus)
- Leading the end-to-end technical delivery of Salesforce projects including data model design, business logic, use of declarative & non-declarative configuration (including development in Lightning, Apex, Web Services and API), custom development, security design, integrations, and data migration
- Developing & enforcing technical direction, standards and templates including architectural design blueprints, development best practices, DevOps and documentation standards
- Managing key technical client relationships across delivery programs
- Lead audit and security checks of client instances
- Mentoring and coaching team members to grow their technical skills on the core Salesforce platform
- Collaborating with clients and functional teams to understand business requirements and translate to technical designs
- Supporting pre-sales activities and working with prospects to understand business requirements, creating high level designs, driving effort estimations and supporting proposals and client presentations
- Staying informed of the latest Salesforce product releases and knowledge sharing
- Continually seek ways to improve the process of delivering Salesforce Solutions
- Other duties as required
Requirements
Required:
- Minimum 6 years of hands-on Salesforce design and development across core clouds (Sales, Service, Experience, Data and Industry Clouds)
- Expert in Salesforce configuration and development across declarative configurations, APEX, Visualforce, Lightning Web Components, Triggers and using APIs
- Expert in Salesforce data model design and key design trade-offs (i.e., performance, security etc.)
- Expert in Salesforce development standards, best practices, DevOps, testing and release strategies
- Expert in Salesforce integration patterns, integration to third party systems, data management strategies and data migration processes (especially from legacy systems to Salesforce)
- Expert in Salesforce security design and configurations
- Expert in leading complex cross-cloud Salesforce engagements
- Experience supporting enterprise architecture discussions beyond Salesforce including security, integration patterns, analytics, data governance and AI enablement
- Excel at bridging gaps between business and technical audiences and translating business requirements to technical details and vice-versa
- Have a current Salesforce Application Architect, System Architect, B2B Solution Architect, or B2C Solution Architect Certification
- Experience in requirements gathering, design, development, testing and documentation of Salesforce solutions for clients
- Experience in building automation using Flows
- Expert level knowledge of the Salesforce object model in conjunction with SOQL and SOSL
- A history of successfully building web-based user interfaces, along with a deep understanding of HTML, CSS, and JavaScript
- Development experience in UI technologies like Bootstrap, Lightning Design System (LDS), Lightning Components
- Strong attention to detail and excellent communication skills
- Demonstrated analytical and problem-solving skills
- Previous people management experience with strong leadership and mentorship skills
- Exceptional communication and presentation skills for internal/external purposes
- Able to adapt quickly to changing client requirements
- Ability to build strong relationships with clients, partners and team members
Preferred:
- Bilingual fluency in verbal and written French and English is a strong asset
- PD2 and/or JavaScript Developer 1 are an asset
- Experience with Agentforce, Financial Services Cloud, Marketing Cloud, Revenue Cloud or Loyalty Management are an asset
- Experience working with MuleSoft is an asset
- Experience integrating Salesforce with 3rd party applications such as ERPs is an asset
- Experience working with AngularJS and/or jQuery is a plus
- Experience working with Google Cloud Platform (GCP), Azure or AWS is an asset
- Experience deploying applications to the Salesforce AppExchange is an asset
Nice to have:
- People management skills
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