Division Information PACCAR Financial (PFC) facilitates the sale of premium-quality PACCAR vehicles in 20 countries on three continents worldwide by offering a full spectrum of creative, flexible financial products and value-added services specifically tailored to the transportation industry.
Project/Job Description
PACCAR Financial is seeking an experienced Salesforce Administrator/Developer to support and continuously enhance our Salesforce platform. This role will be responsible for platform administration, governance, automation, solution development, and user enablement to ensure Salesforce remains a secure, reliable, and scalable business platform.
Working closely with business and technology stakeholders, the successful candidate will deliver solutions that improve operational efficiency, automate processes, enhance data-driven decision-making, and support PACCAR Financials' strategic growth objectives.
Job Functions / Responsibilities - Administer and govern the Salesforce platform to ensure security, reliability, data integrity, and scalable access management that supports business operations and regulatory compliance.
- Design, build, and maintain Salesforce Flow automation to streamline business processes, improve operational efficiency, reduce manual effort, and enhance service delivery.
- Develop and support scalable Salesforce solutions using Apex classes, triggers, asynchronous processing, and custom functionality to address complex business requirements and support organizational growth.
- Create and maintain Omnistudio solutions, including Omniscripts, Data Mappers, and Integration Procedures, to deliver streamlined digital experiences and improve process effectiveness.
- Partner with business stakeholders to gather requirements, analyze business processes, and translate strategic objectives into secure, reliable, and user-centric Salesforce solutions that deliver measurable business value.
- Provide solution design guidance, technical leadership, and documentation to ensure maintainable, scalable, and supportable platform capabilities aligned with business and enterprise architecture standards.
- Perform platform administration, maintenance, upgrades, and integrations to ensure a reliable, high-performing Salesforce environment that supports critical business operations.
- Manage Salesforce data, security access, user roles, profiles, and data migrations to maintain information accuracy, governance, and trusted business processes.
- Develop and maintain reports, dashboards, and analytics that provide actionable insights, improve operational visibility, and support informed decision-making.
- Drive platform adoption through user training, coaching, and end-user support, enabling employees to maximize productivity and realize the full value of Salesforce capabilities
Qualifications and Skills - 7+ years of IT experience, including substantial Salesforce administration and development experience delivering secure, scalable business solutions.
- Experience implementing and supporting Salesforce solutions across the full solution lifecycle.
- Strong knowledge of Salesforce administration, including security, user access, profiles, roles, permission sets, data management, and platform governance.
- Hands-on experience designing and implementing business process automation using Salesforce Flow.
- Experience developing and supporting custom Salesforce functionality using Apex, triggers, integrations, and asynchronous processing.
- Experience building and maintaining Omnistudio solutions, including Omniscripts, Data Mappers, and Integration Procedures.
- Strong reporting and dashboard development skills, with the ability to provide actionable business insights and support data-driven decision-making.
- Experience supporting Salesforce releases, upgrades, integrations, and platform maintenance to ensure reliability and performance.
- Ability to partner effectively with business and technology stakeholders, translate requirements into solution designs, and communicate with both technical and non-technical audiences.
- Salesforce Administrator Certification required; Salesforce Platform Developer I Certification required; Omnistudio Developer Certification preferred.
Education Bachelors' degree in Business / Information Technology required
What We Offer:As a U.S. PACCAR employee, you have a full range of benefit options including:
• Competitive salary and 401(k) with up to a 5% company match.
• Fully funded pension plan that provides monthly benefits after retirement.
• Comprehensive paid time off, minimum of 15 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time including vacation, paid holidays, and sick time.
• Tuition reimbursement for continued education.
• Medical, dental, and vision plans for you and your family.
• Flexible spending accounts (FSA) and health savings account (HSA).
• Paid short- and long-term disability program.
• Life and accidental death and dismemberment insurance.
• EAP services, including wellness plans, estate planning, financial counseling, and more.
• Global Fortune 500 company with a wide array of growth, training, and development opportunities.
• Opportunity to work alongside experienced, goal-oriented colleagues recognized as experts in their fields.
Additional Job Board InformationAt PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary band for this role is $104,100 - $162,900 annually. Additionally, this role is eligible for the full range of benefit options listed above
