Salesforce Admin

HCL Global Systems, Inc.

$80K — $110K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years of experience as a Salesforce Administrator and Developer
  • Solid knowledge of the Salesforce platform with a focus on Sales Cloud
  • Active Salesforce certifications: Admin required, advanced admin preferred, Platform App Builder a plus
  • Proven Salesforce Administrator skills in user management and security configuration
  • Familiarity with process automation using Process Builder and Flow
  • Strong communication abilities for effective interaction with diverse stakeholders

Responsibilities

  • Serve as the system administrator and developer for multiple Salesforce orgs
  • Manage basic administrative tasks like user account maintenance and dashboards
  • Implement custom business logic through Apex Programming for both standard and custom objects
  • Conduct internal system audits and prepare for system upgrades
  • Oversee Salesforce data integration processes and manage data feeds
  • Evaluate and complete new development requests in collaboration with the management team
  • Train new users and enhance the Salesforce expertise within the organization

Benefits

  • Professional development opportunities
  • Flexible work arrangements
  • Access to training resources and certifications
  • Collaborative work environment
  • Health and wellness programs
Full Job Description
Responsibilities:
  • Serve as a system administrator and developer for multiple'Salesforce orgs & environments
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Custom Apex Progamming add custom business logic and automate processes for standard and custom objects like Accounts and Contacts
  • Complete regular internal system audits and prepare for upgrades
  • Manage'Salesforce data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the'Salesforce skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Work independently with members of the user community to define and document development requirements
  • Perform fit-gap analysis between Salesforce functionality and client requirements
  • Translate business requirements into Salesforce solutions that best leverage the Salesforce platforms and products
  • Provide detailed level of effort estimates for proposed Salesforce solutions

Qualifications
  • Bachelor's degree required
  • A minimum of 5 years of Salesforce Administrator and Developer experience
  • Strong understanding of the Salesforce platform and must include Sales Cloud
  • Active Salesforce certifications (Admin required, advanced admin preferred, Platform App Builder a plus)
  • Salesforce Administrator experience:
    • Administration of users and role hierarchy
    • Defining and managing security model and controls
    • Configuring page layouts, workflows, validation rules, record types
    • Experience with Process Builder and Flow
    • Creating and maintaining reports and dashboards
    • Managing multiple sandbox environments
    • Dataloader
    • Data Cloud and Agentforce a plus
  • Experience working on different projects simultaneously, and capable of cultivating collaboration
  • Excellent interpersonal, verbal and written skills with a proven ability interacting with all levels of management, stakeholders, support personnel, and customers

Similar Jobs

More Jobs at HCL Global Systems, Inc.

More Enterprise Technology Jobs

Find similar Salesforce Admin jobs: