Sales Support Lead

UST

$68K — $102K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in a related field
  • Strong analytical and problem-solving skills
  • Excellent written and oral communication abilities
  • Self-starter with quick learning capabilities
  • Experience in team collaboration
  • Ability to handle high-pressure situations
  • Strong adaptability with multitasking skills

Responsibilities

  • Lead research on specific work problems affecting clients
  • Document studies and recommend implementation strategies
  • Ensure confidentiality of sensitive information
  • Analyze business processes and suggest viable solutions
  • Develop performance reports for management consultation
  • Review and provide feedback on management reports
  • Coordinate with cross-functional teams for system rollouts

Benefits

  • Accrue a minimum of 10 days of paid vacation per year
  • 6 days of paid sick leave annually
  • Eligibility for 10 paid holidays and bereavement leave
  • 401(k) Retirement Plan with employer matching
  • Medical, dental, and vision insurance for employees and dependents
  • Basic life, accidental death, and disability insurance provided
  • Short- and long-term disability benefits available
  • Option to purchase additional short-term disability benefits
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) participation
Full Job Description
Role description

Sales Support Lead

Lead II - Sales Support

UST is searching for a Sales Support Lead who will work with cross-functional teams to gather and analyze information and recommend solutions.

The opportunity:
• Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers
• Document findings of study and prepare recommendations for implementation of the new systems procedures or organizational changes
• Recognize and maintain confidential information
• Measures of Outcomes: Quality of research and analysis of solutions recommended of new systems or processes recommended Accuracy of reporting and MIS
• Collect and analyze information on specific business problems or procedures and recommend solutions as required
• Develop and maintain performance reports and consult with management about format distribution and purpose
• Review management reports and make specific suggestions based on the report
• Work with cross-functional teams to ensure successful implementation and rollout of newly implemented systems or process

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:
• Strong analytical and problem-solving skills
• Must be a self-starter and quick learner
• Ability to work in a team environment
• Strong written and oral communication skills
• Ability to handle pressure and setbacks
• Adaptability Ability to meet deadlines and manage multiple priorities
• Ability to maintain confidentiality of information
• 2-4 yrs of experience

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote-US

Compensation Range: $68,000-$102,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.





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