About the RoleOur Sales Operations team plays an important role in ensuring the smooth and efficient execution of ArmorCode's sales engine. In this role, you will serve as the operational backbone of the Sales organization, responsible for maintaining Salesforce data quality, dashboards, analytics, and user governance, while supporting effective deal and pipeline management. You will also own the end-to-end Deal Desk process, ensuring contracts, DocuSign execution, and invoicing are managed accurately and efficiently. In addition, you will work closely with the Channel team as their day-to-day operations partner, supporting channel operations and enablement to help drive effective partner execution.
What You'll OwnSalesforce - Admin & Analytics:- User management, profiles, roles, page layouts, and permission management.
- Forecast hierarchy maintenance, quota record administration, pipeline stage governance, territory mapping governance.
- SFDC reports and dashboards for sales, channel, and leadership - to assist in decision making and effective Sales governance.
- Day-to-day SFDC triage and admin support for Sales Reps and Leaders
- QA SFDC data quality and HubSpot sync health independently.
Pipeline & Forecast Support to Rev Ops Leader, VP WW Sales:- Maintain rolling coverage model, flag gaps by segment
- Quarterly forecast dashboard.
- Ad-hoc data requests from VP WW Sales, CFO, and RevOps Leader
- Monthly marketing funnel data pull (MQLCW): provide data to Growth Marketing Leader for interpretation
- Weekly channel pipeline roll-up from PRM/SFDC for forecast call
Deal Desk Support:- Closed Won processing.
- Order form and contract review
- MNDA / NDA routing, POV agreement coordination with Legal:: compare vs. ArmorCode template; flag outliers; route to CFO / Legal
- MSA / DPA / Security Questionnaire workflow owner: gather inputs from Legal, Engineering (DPA/security), and Leadership
- Vendor / supplier form completion.
- Coordinate with Finance and AWS Channel for post close invoicing process
Channel Ops - PRM Tool Management:- Full PRM admin: user management, portal configuration, deal registration rules, partner tier setup, portal access provisioning
- Deal registration processing. Weekly sync with Channel Team: deal reg status, pipeline health, VAR conflicts
- VAR onboarding: set up new VARs in PRM, manage onboarding
- Partner enablement asset management: datasheets, pricing, playbooks
- Monthly channel revenue dashboard: partner-sourced ARR, deal reg conversion, VAR performance
- Crossbeam administration: manage partner overlap tool; onboard new partners; coach Channel Team
Renewals:- Renewal document coordination: work with AE/CSM for ensuring timely renewals
Commission and Partner Rebates- Work closely with Finance on commission payout data and calculations
KPI's for the Role- Deal Desk Cycle Time (Closed-Won fully processed: contract review, NDA/MSA routing, invoicing)
- Salesforce Data Quality & Dashboard Accuracy (data hygiene, reporting SLA, forecast dashboard freshness)
- Channel/PRM Operational Efficiency (deal registration turnaround, conflict resolution SLA, VAR onboarding time)
- Pipeline & Forecast Reliability (coverage gap detection, forecast accuracy vs. actuals, ad-hoc request SLA)
- Renewal & Commission Data Accuracy (on-time renewal doc readiness, zero commission payout errors)
Who you are- Graduate/ Post graduate with 4-5 years in Sales Ops, Deal Desk at an Enterprise SaaS startup.
- Experience in Series B, C stage startup.
- Ability to work async in a remote first environment with autonomy
Salesforce- Proficient admin: flows, validation rules, reports, dashboards, user management, data hygiene
- Salesforce Admin certification preferred - not required if demonstrable hands-on experience
- Does not need to be a developer.
Deal Desk & Contracts - Hands-on experience with enterprise SaaS contracts: NDA routing, MSA coordination, DocuSign, order form review
- Coupa, Ariba, and/or AWS Marketplace portal invoicing experience would be good to have
Channel / PRM Portal- Experience at a company with a meaningful channel / partner motion strongly preferred. EPRM tool experience (Channeltivity, Impartner, Alliances, Salesforce PRM) would be a differentiator
- Understanding of deal registration mechanics, VAR conflict resolution, and partner pipeline reporting valued
Compensation: OTE: $90K-$120K, inclusive of 10% variable
Why You Will Love It- Career Growth Opportunities: We believe in promoting from within and provide career progression paths, enabling our employees to advance in their careers
- Work-Life Balance: We understand the importance of a healthy work-life balance, offering flexible hours and remote work options to promote a sustainable lifestyle
- Collaborative Environment: Our company fosters a collaborative and inclusive workplace culture, where employees can collaborate and learn from each other's experiences
- Employee Recognition: We value and recognize the contributions of our team members through awards, employee of the month programs, and other forms of acknowledgment.
- Competitive Compensation: We offer competitive salaries and performance-based bonuses, recognizing and rewarding the hard work and dedication of our team
- Comprehensive Benefits: Our benefits package includes health insurance for employees and dependents, to support the overall well-being of our employees. We encourage learning and skilling, and aid our employees to continuously upskill themselves.
- Diversity and Inclusion: We are committed to diversity and inclusion, striving to create an environment where all employees feel valued, respected, and empowered
Join ArmorCode and lead the charge in reducing signal fatigue, prioritizing risk and streamlining key cybersecurity workflows. Apply today to be part of a close-knit team, dedicated to democratizing software security and helping build the safest software possible.
