Sales Operations Associate - Mil/Gov

Gogo, Inc.

$88K — $110K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6 years of experience in sales operations, business operations, finance, or a related analytical role.
  • Bachelor's degree or equivalent practical experience.
  • Ability to travel globally approximately 10-15% as business needs require.
  • Skilled in building cross-functional relationships with peers and leaders.
  • Experience with Salesforce CRM and business intelligence tools like Tableau or Power BI.
  • Proficient in business, sales, and financial reporting.

Responsibilities

  • Partner with sales leaders and cross-functional teams to support sales execution and reporting activities.
  • Maintain accurate sales reporting and data management using Excel and Salesforce.
  • Coordinate service and hardware order delivery through internal systems.
  • Identify opportunities to improve sales workflows and operational processes.
  • Support projects related to CRM hygiene and reporting enhancements.
  • Contribute analysis that helps sales leadership monitor performance and improve productivity.

Benefits

  • Medical, dental, and vision coverage tailored to individual needs.
  • Immediate vesting 401k plan with competitive benefits.
  • Paid time off and volunteer time off available.
  • Participation in an Employee Stock Purchase Plan.
Full Job Description
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SD Government is looking for a Sales Operations Associate - Mil/Gov to support our global sales team. This hybrid role works with a globally distributed sales team responsible for addressing the Special Missions and Government Aircraft market and is a key part of ensuring visibility, consistency, and execution for the division.

You will work closely with sales teams primarily based in North America, the United Kingdom, the United Arab Emirates, and Australia. The role supports reporting, process execution, and cross-functional coordination.

In this role, you will help with sales reporting, process efficiency, and operational capabilities across the sales organization, while also supporting selected day-to-day sales operations activities. You will work across teams and systems to bring structure, insight, and consistency to the sales process.

How will you make a difference?
  • Partner with sales leaders and cross-functional teams to support sales execution, reporting, and planning activities
  • Maintain accurate sales reporting and data management using Excel, Salesforce, and other enterprise tools
  • Coordinate service and hardware order delivery through internal systems, including Business Central ERP and Salesforce CRM
  • Identify opportunities to improve sales workflows, system adoption, and operational processes
  • Support projects related to CRM hygiene, reporting enhancements, sales tools, incentives, and process improvements
  • Contribute analysis that helps sales leadership monitor performance, prioritize opportunities, and improve productivity


Qualifications
  • 3-6 years of experience in sales operations, business operations, finance, consulting, or a related analytical or operational role
  • Bachelor's degree or equivalent practical experience
  • Ability to travel globally approximately 10-15% as business needs require


Required Skills, Talents, & Experience

  • Ability to build productive cross-functional relationships with peers and leaders
  • Experience supporting cross-functional work in a fast-paced, global environment
  • Has worked with Salesforce CRM and business intelligence tools such as Tableau, Power BI, or other analytics tools to support reporting and analysis
  • Skilled in performing business, sales, and/or financial reporting


Preferred Skills, Talents, & Experience
  • Experience supporting commercial discussions, contract workflows, or coordination with legal and business stakeholders is preferred
  • Exposure to or interest in business aviation, government aviation, or adjacent aerospace markets is a plus


Equal Pay Disclosure(s)

Base Pay:
88,000.00 - 110,000.00 USD Annual

Target Annual Short-Term Incentive:
Bonus Plan at 10% (% of Annualized Base Pay)

Eligible for Incentive Stock Program:
Yes

Benefits:

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee's needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.

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