SkillSoft

Sales Operations Business Analyst

SkillSoft • $90K — $105K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Reposted 3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Mathematics, Computer Science, or related field.
  • 4+ years of experience in business analysis or business intelligence.
  • Strong analytical skills with proficiency in SQL, Excel, and BI tools (Power BI, Tableau).
  • Knowledge of sales methodology and processes, including forecasting and pipeline management.
  • Experience with CRM systems such as Salesforce or Dynamics.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects in a fast-paced environment.

Responsibilities

  • Collect, clean, and analyze sales and operational data from CRM and BI tools.
  • Develop dashboards and reports to track KPIs like pipeline health and revenue growth.
  • Conduct business analysis to find process improvements.
  • Maintain deep understanding of business processes and systems for decision-making.
  • Create and deliver materials for business reviews and executive presentations.
  • Provide guidance for implementing new processes and systems.
  • Manage stakeholder relationships for alignment and collaboration.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off.
  • Enterprise-level benefits that may be adjusted over time.
Full Job Description
Skillsoft is seeking an experienced Sales Operations Business Analyst to drive operational efficiency through process management, analytics, and cross-functional collaboration. This role combines technical expertise in data analysis and visualization with business acumen to deliver actionable strategies that support organizational goals.

Responsibilities:
  • Collect, clean, and analyze sales and operational data from CRM and BI tools.
  • Develop dashboards and reports to track KPIs such as pipeline health, revenue growth, and forecast accuracy.
  • Conduct business analysis to identify process improvements and efficiency opportunities.
  • Maintain a deep understanding of business processes, systems, and data to support decision-making.
  • Create and deliver materials for business reviews and executive presentations.
  • Provide guidance and support for implementing new processes and systems.
  • Manage stakeholder relationships across the organization to ensure alignment and collaboration.
  • Participate in project planning and manage ad hoc initiatives.
  • Collaborate with cross-functional teams to streamline workflows and enhance productivity.

Skills & Qualifications Required:
  • Bachelor's degree in Engineering, Mathematics, Computer Science, or related field.
  • 4+ years of experience in business analysis or business intelligence.
  • Strong analytical skills with proficiency in SQL, Excel, and BI tools (Power BI, Tableau).
  • Knowledge of sales methodology and processes, including forecasting, pipeline management, and performance KPIs.
  • Experience with CRM systems (e.g., Salesforce, Dynamics).
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong problem-solving skills and creative thinking.

Target base salary range for this job requisition is anticipated to be approximately $90,000 - $105,000 annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off.

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

About SkillSoft

Skillsoft is a global leader in corporate learning, delivering beautiful technology and engaging content that drives business impact for modern enterprises. Skillsoft comprises three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform and the SumTotal suite for Human Capital Management.
Learn more about SkillSoft
Size
2,200 employees
Market Cap
$206.6 million
Industry
Information Technology
Founded
1997
NASDAQ
SKIL
* Ladders Estimates

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