Uber

Sales Manager, Enterprise, Uber Direct

Uber$158K — $175K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in sales, business development, strategy, and operations with strong C-suite relationships
  • 2+ years of team management experience
  • Experience with Enterprise-level organizations (1,000+ employees or $500M+ revenue)
  • Proven track record in driving operational excellence with scalable processes
  • Strong analytical skills, including financial modeling and ROI analysis

Responsibilities

  • Manage and coach a high-performing team of Account Executives
  • Oversee strategic partnerships and relationship management for top accounts
  • Guide team in developing clear commercial strategies from merchant needs
  • Maintain momentum through complex operations and shifting priorities
  • Ensure high standards for executive-ready proposals and deliverables
  • Lead complex negotiations throughout the sales cycle
  • Drive cross-functional collaboration and alignment with stakeholders
  • Establish data-driven sales tracking and forecasting processes

Benefits

  • Eligible for Uber's bonus program and potential equity awards
  • Participation in a 401(k) plan
  • Comprehensive health benefits
  • Paid time off and wellness programs
  • Collaboration-focused office environment with in-office work expectations
Full Job Description
About the Role

Uber Direct is transforming last-mile delivery by enabling leading brands to offer seamless same-day delivery through their own websites and apps, powered by Uber's global logistics network. Our partners include many of the world's largest grocery and retail enterprises.

As theSales Manager for Enterprise Accounts, you will lead and develop a team responsible for some of Uber Direct's most complex and high-impact partnerships. This role sits at the center of our enterprise growth strategy, guiding Account Executives through challenging commercial engagements while ensuring our largest merchants realize meaningful value.

This is not a transactional sales environment. You will operate as a player-coach, helping the team navigate ambiguous and high-stakes opportunities by bringing structure to loosely defined challenges, making sound decisions with imperfect information and aligning diverse stakeholders around a clear commercial strategy. From shaping tailored enterprise solutions to multimillion dollar negotiations, you will play a critical role in driving durable partnerships with leading grocery and retail brands.

The ideal candidate combines strategic thinking with strong commercial leadership. You are comfortable coaching teams through complex deal cycles, engaging senior executives and raising the bar on the quality of commercial output - from pricing strategy to executive-ready proposals. You don't just set direction, you ensure it translates into disciplined execution and measurable revenue growth.

What the Candidate Will Do

1. Manage a High-Performing Team: Coach and elevate a team of Account Executives navigating complex commercial deals. Provide hands-on deal guidance while investing in long-term development building a culture of accountability, growth and performance.
2. Own Strategic Enterprise Partnerships: Oversee commercial strategy and relationship management across a portfolio of top grocery and retail accounts. Ensure the team operates as trusted advisors to senior stakeholders while driving long-term growth.
3. Bring Structure to Complex Commercial Problems:Guide the team in translating evolving merchant needs to clear commercial strategies. Help shape rigorous commercial proposals (pricing, decks, RFPs) that tell compelling narratives.
4. Lead Through Ambiguity and Operational Complexity: Maintain momentum across shifting priorities, technical constraints and legacy processes. Instill disciplined pipeline, tight P&L management and a \"go-get-it\" mentality across the team.
5. Set the Standard for Executive-Ready Work: Raise the bar for commercial outputs by ensuring high-quality proposals and deliverables with exceptional attention to detail, accuracy, and polish.
6. Oversee Complex Negotiations: Support, guide and lead key components of the end-to-end sales cycle (from pitch to go-live), partnering to structure commercial agreements and navigate difficult conversations to close high-stakes deals.
7. Orchestrate Cross-Functional Alignment:Act as the central driver across cross-functional teams, influencing stakeholders and driving alignment without direct authority, while still ensuring external commitments are executed with precision.
8. Run a Data Driven Sales Organization: Establish rigorous forecasting and performance tracking. Use data and market insight to refine strategy, coach the team and identify the highest impact growth opportunities.

Basic Qualifications

1. Minimum 6+ years of experience in sales, business development, strategy and operations with a record of building strong C-suite and executive relationships
2. Minimum of 2+ years of experience leading and managing a team
3. Experience working with Enterprise-level organizations (1,000+ employees or $500M+ revenue)
4. Ability to drive operational excellence by building and scaling repeatable processes, adapting for country/regional nuance

Preferred Qualifications

1. Experience supporting or leading complex, multi-stakeholder commercial engagements
2. You take a data-driven approach to decision making and use sound business judgment to forecast and evaluate deal performance and financial viability. Demonstrated analytical rigor, including financial modeling, ROI analysis, and building business cases to support enterprise-level commercial decisions.
3. Outstanding communication skills within your team, with executive leadership, and merchant partners
4. Self-starter and collaborative leader across diverse teams; everywhere you go, you can't help but mobilize people, resolve problems, raise the bar, and bring out the best in people - you are a doer and motivator of others
5. Demonstrated ability to structure business cases, complex contracts including: SOWs, MSA as well as pricing proposals, or executive presentations
6. Familiarity with API integrations or working closely with product/technical teams
7. Experience in delivery, retail, logistics, marketplace, or other high-growth tech environments
8. Background in management consulting or strategic operations

For Chicago, IL-based roles: The base salary range for this role is USD$158,000 per year - USD$175,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$175,000 per year - USD$194,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$175,000 per year - USD$194,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award, sales bonuses & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link [https://jobs.uber.com/en/benefits](https://jobs.uber.com/en/benefits).

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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