What We're Looking For:
We are seeking a dynamic and results-oriented Sales Operations professional to serve as a strategic partner to our sales leadership while tactically supporting our Inside Sales team. In this critical role, you will be the engine driving operational excellence, provide training for business continuity, forecast accuracy, and the adoption of cutting-edge technology to empower our high-performing sales organization.

As a trusted advisor, you will embed yourself in the rhythm of the Inside Sales business model, using data-driven insights to guide strategy, improve processes, and ensure we meet our most important objectives. You will play a key part in shaping the future of sales by championing the adoption of AI and other new technologies that provide a competitive edge.
Be a Strategic Partner: Act as a trusted advisor to senior sales leaders, providing data-driven insights and proactive recommendations during key business reviews (QBRs/CBRs) and planning cycles to ensure performance targets are achieved.

Enable Sales Productivity: Guide leadership through annual sales compensation and territory planning. You will streamline the onboarding process for new hires and partner with managers to execute targeted training, ensuring the entire team is equipped for success.

Drive Pipeline & Forecast Excellence: drive accurate sales pipeline data integrity, deliver monthly analysis to highlight its health, identify gaps, and your insights will be crucial to improving forecast and commit-close accuracy.

Champion Technology & Key Initiatives: Lead the charge in successfully adopting new sales technologies, including our AI-powered tools like zSales Assistant and Deep Research AI. You will support change management for strategic sales plays and initiatives, monitoring progress and reporting on their impact.

Master both strategy and execution: You excel at analyzing complex data to uncover root causes and build actionable solutions. As a natural change agent, you are passionate about sales technology and can inspire teams to embrace new tools and processes. Your strong communication and collaboration skills allow you to build trusted relationships and effectively influence leadership.

Responsibilities

• Interact, align, and support sales leadership; act as trusted business advisor, track and report MBO metrics

• Serve as a trusted advisor to sales leadership by embedding in the operating rhythm, providing data-driven guidance, and driving continuous process improvement.

• Streamline the onboarding process for new hires and partners with managers to execute targeted training, ensuring the entire team is equipped for success.

• Provide real-time support for all sales tools and process questions

• Drive discipline and accuracy in pipeline management and forecasting to ensure clear visibility into business health and opportunities.

• Lead the successful adoption of key sales initiatives and new technologies to optimize sales productivity and effectiveness.

• Collaborate with cross-functional business partners to support sales initiatives and sales leadership directives

• Seek out ways to utilize Salesforce.com platform and AI tools to improve processes and productivity, and make recommendations to support and organization scaling at a rapid pace

• Helps to provide direction and support in the areas of user support/training, data quality, requirements gathering and reporting, user management, reports and dashboards, report and dashboard development, and data management

• Provide input to technical requirements for sales tools and solutions including data migrations, data quality, systems integrations, third party applications, and AppExchange products needs for the business

• Provide Voice of Sales to other Programs

• Guide regional administration of cloud based solutions like SFDC to meet overall objectives of implementation and provide industry recommendations and guidance

• Identify Productivity gaps within the sales tools and socialize

• Define, communicate, and maintain a change management (release) process to develop and implement new applications and updates to existing applications

• Support the creation of business cases for new requests and be responsible for implementing best practices, identifying development initiatives, and standardizing the adoption of all sales enablement tools across sales

Minimum Qualifications:

• A bachelor's degree in a relevant field or 5+ years equivalent practical experience.

• 2+ years of experience in Sales or Revenue Operations.

• Proficiency in understanding and utilizing key systems and interfaces, including Salesforce.com, Power-BI, Gemini, and ERP.

• Proficiency in Microsoft Excel.

• Willingness and ability to travel up to 5% of the time.

• Must be able to work 5 days in-office in Chicago, IL

Preferred Qualifications:

• The capacity to thrive in a fast-paced, dynamic setting, with a pronounced ability to prioritize tasks effectively.

• A proven track record of enhancing processes, underpinned by strong analytical and problem-solving abilities.

• Exceptional communication skills, with demonstrated experience in presenting to senior leadership.

• Previous experience in revenue operations.

• Experience utilizing agentic AI to drive efficiencies.

• A background in data analytics.

Pay Range:
$68,400.00 - $102,600.00 Annual

Incentive Compensation:
In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.