Outreach

Sales Enablement Manager

Outreach$80K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in psychology, marketing, business, education, or equivalent experience
  • 2-4 years developing learning programs for sales/revenue teams
  • 2+ years of experience in a SaaS organization
  • Strong ability to translate concepts into actionable learning experiences
  • Comfortable working in fast-paced, evolving environments
  • Exceptional communication skills and cross-functional collaboration history

Responsibilities

  • Support and evolve onboarding programs to enhance new hire productivity
  • Reinforce sales methodology through manager-led coaching programs
  • Develop competitive enablement resources and maintain feedback loops
  • Translate product innovation into clear sales messaging
  • Drive adoption of GTM tech tools for efficiency
  • Support rollout of sales processes and pipeline management
  • Analyze performance data to drive continuous improvement

Benefits

  • Flexible time off
  • 401k plan
  • Comprehensive medical, dental, and vision coverage for employees and dependents
  • Parental leave program with paid night nurse option
  • Infertility and assisted reproductive services benefit
  • Employee referral bonuses
  • Office snacks and beverages, plus fun events
  • Diversity and inclusion programs promoting employee resource groups
Full Job Description
The Role

Outreach is a leader in revenue orchestration software and one of the fastest-growing AI technology companies in the country. At Outreach, we believe great enablement doesn't just train teams - it drives how our GTM organization executes. As a Sales Enablement Manager, you will play a critical role in equipping our Sales teams to perform at their best. You'll bring our strategy to life through high-impact programs across onboarding, product enablement, and sales execution-ensuring our teams have the clarity, confidence, and consistency needed to win.

This role is focused on execution with impact. You'll partner closely with GTM leaders, Product Marketing, and senior enablement team members to deliver programs that improve rep performance, accelerate ramp, and reinforce how we sell. If you're someone who thrives in fast-paced environments, cares deeply about the learner experience, and wants to grow into a strategic enablement leader-this role is built for you.
Location: Our preference is hybrid in Seattle or Atlanta.

Your Daily Adventures Will Include

  • Onboarding: Help new hires get to productivity faster-and with confidence. You'll support and evolve onboarding programs tailored to different segments, ensuring consistency in how reps ramp and deliver value early.
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  • Skill Development & Manager-Led Coaching: Turn training into execution. You'll reinforce our sales methodology and support manager-led coaching programs that build real skill-not just knowledge. You'll also partner with front-line managers & our sales coach to drive adoption and consistency in the field.
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  • Competitive Enablement: Partner with Product Marketing to equip the field to win in competitive moments. You'll support the development of battle cards and competitive resources, while helping maintain a consistent rhythm of updates and feedback loops from the field.
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  • Outreach Excellence: Bring our product story to life. In partnership with Product Marketing and senior enablement leaders, you'll help translate product innovation into clear, compelling messaging that reps can confidently take to market - while ensuring reps are adopting and use Outreach to gain credibility.
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  • Tool Training & Adoption: Maximize the impact of our GTM tech stack. You'll drive adoption and effective usage of key tools (e.g., LMS, call intelligence, sales engagement, content platforms) to ensure reps are working efficiently and effectively.
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  • Sales Motion Excellence: Reinforce how we execute across the sales cycle. You'll support the rollout and reinforcement of our sales process, pipeline management, and forecasting approach-ensuring reps have the tools and clarity to navigate deals effectively.
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  • Internal Communications: Reduce noise. Increase clarity. You'll help ensure reps can easily find and apply the information they need-through well-structured content & playbooks, clear communication, and thoughtful content management.
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  • Continuous Improvement: Turn insights into action. You'll analyze enablement engagement and performance data to identify gaps, inform improvements, and recognize what great looks like-partnering with GTM leadership to continuously raise the bar.
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Our Vision of You

  • Bachelor's degree in psychology, marketing, business, education or equivalent experience
  • 2-4 years developing learning programs for sales/revenue teams. This role is ideal for someone looking to grow into a senior enablement position over time, with increasing ownership and strategic influence.
  • 2+ years of experience working in a SaaS organization
  • Strong ability to translate concepts into clear, actionable learning experiences
  • Comfortable working in fast-paced, evolving environments
  • Data-informed mindset-you use insights to guide decisions and improve outcomes
  • Familiarity with change management approaches (e.g. the ADKAR model)
  • Ability to analyze outcomes and utilize data insights to drive decision-making
  • Exceptional communication skills and successful history of cross-functional collaboration
  • Prior experience with different CMS / LMS platforms and Conversational Intelligence tools


Nice to Have's

  • Involvement in sales enablement groups (e.g. Sales Enablement Society)
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  • A passion for the learner experience and an understanding on how to apply best practices in building content for adult learning
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  • Ability to balance a focus on measurable outcomes with empathy for people, customers, and the business
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  • Understanding of different sales methodologies (e.g. Challenger Sale, Command of the Message)
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  • Experience using Outreach
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  • These names mean something to you: Kirkpatrick, Gagne, Bloom
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  • Experience designing battle cards
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$80,000 - $110,000 a year

The annual base salary range for this role is $80,000-$110,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.

#LI-AM1

Why You'll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

About Outreach

Outreach is a sales engagement platform that accelerates revenue growth by optimizing interactions throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. Outreach has over 4,000 customers including Cloudera, Adobe, and Glassdoor, and was named to the Forbes Cloud 100 list in 2019 and 2020.
Learn more about Outreach
Size
1,000 employees
Industry
Founded
2011

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