Job Description:
The
General Sales Manager is expected to:
- Protect the legal, financial and moral well-being of the dealership;
- Oversee, manage and direct all operations of the automotive sales and ecommerce departments to achieve maximum production and company objectives, while controlling expenses, inventory management, obtaining profit objectives and achieving customer service benchmarks;
- Be a teacher to support the efforts of other employees to be successful.
- Seek ways to improve business operations efficiencies and customer service.
1. Maximum productivity, customer service and profitability.
- Manage the sales department to achieve company sales goals, customer service satisfaction standards and profitability goals are commensurate with company standards.
- Ensure the sales process is followed to achieve vehicle sales.
- Oversee the operational viability of the dealership sales department to maximize customer lead generation and adhere to franchise standards.
- Achieve dealership market position by staying current on customer buying trends.
2. Management Reporting and Expense Control.
- Prepare, monitor, evaluate and communicate strategic reports to dealership management detailing sales and profitability of the department.
- Assess market conditions to ensure the dealership is positioned to maximize its investment.
3. Develop Employees.
- Effectively recruit, hire, train and manage qualified team members to ensure best practices and processes are achieved.
- Maintain accurate job descriptions and communicate expectations with employees.
- Be supportive, provide open work atmosphere that promotes teamwork and creativity.
- Communicate and enforce dealership policies and procedures.
- Conduct annual performance evaluations of staff.
4. Operate with integrity:
- Demand the highest ethical standards from self and others.
- Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
- Communicate and help resolve customer complaints and adjustments. Key Responsibilities
- Train, develop, and motivate a professional sales team
- Create and implement effective sales strategies
- Ensure every customer has a positive purchase experience
- Manage all deals, paperwork, and data compliance according to regulations
- Maximize profitability on all sales
- Perform additional duties as assigned by the General Manager
Job Requirements:
Job Qualifications: - Extensive automotive sales management experience with a proven track record of success.
- Proven ability to recruit, train, develop and manage a sales floor and its managers.
- Ability to develop strategies to improve perfromance and the discipline to hold your team accountable.
- Proficient knowledge of dealerships's current company management systems.
- Good organization skills.
- Professional communication skills.
- Maintain valid driver's license and MVR within company policy requirements.
- Must be insurable.
- Detail oriented.
Preferred Qualifications
- Bilingual language skills are highly desirable
- Used car buying/appraising experience is a plus
- Auto Manufacturer Master Sales and/or Management Certifications is a plus
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
- Competitive compensation with top pay potential
- Comprehensive benefits including health, vision, and dental insurance
- Paid vacation, holidays, and sick leave
- 401(k) retirement plan
- Employee discounts on vehicles, parts, and service
- Paid-time-off and employee recognition programs
- Access to continued manufacturer training and development
- Opportunities for career advancement within a supportive work environment
- Degrees at Work program allowing you and your family to pursue college education at no cost
- Relocation packages available for qualified candidates
Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
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