The Opportunity

The Regional Vice President, Account Partners contributes to the mission of BetterUp by leading, building, and developing a high-performing team of Account Partners (Account Managers) who deepen strategic partnerships and drive growth across our Fortune 1000 customer base.

This leader will own the strategic direction for an Enterprise and Emerging Enterprise book of business, guiding Account Partners through the full customer journey - from renewal and expansion to new business development. The RVP brings inspired leadership, executive presence, relationship mastery, and a proven track record of coaching teams to exceed targets in complex, consultative sales environments.

Responsibilities

Leadership

• Lead, mentor, and develop a team of Account Partners (Account Managers), creating a culture of accountability, craft, and continuous growth.
• Recruit, hire, onboard, and retain top talent for the Account Partner team and future roles at the organization.
• Model and reinforce best practices for managing the full customer journey - from prospecting within current customers and expansion to renewal and executive engagement.
• Participate in client meetings alongside Account Partners to support retention, growth, and skill development.
• Monitor weekly activity, pipeline health, and forecast accuracy across the team; report results to BetterUp leadership.
• Serve as the primary escalation point for Account Partners and customers navigating complex issues.
• Align the team to BetterUp's Behavioral Science capabilities and mission-aligned selling approach.

Drive Account Strategy & Revenue Growth

• Own expansion and renewal targets for both individually held accounts and direct report portfolios.
• Develop account strategies in close collaboration with customer executives and BetterUp leadership.
• Guide commercial conversations and ensure end-to-end success of contracting processes.
• Partner with BetterUp Marketing and cross-functional leaders to develop new relationships in strategic accounts through prospecting and networking.
• Coach Account Partners on strategic account planning, pipeline development, and executive engagement.

Generate & Nurture Enduring Customer Relationships

• Navigate complex, matrixed Fortune 1000 organizations; identify, develop, and maintain executive-level champions.
• Consult customers on talent, HR, and L&D strategy, demonstrating how BetterUp's coaching platform aligns to business objectives.
• Serve as a senior point of escalation and executive sponsor for strategic accounts.

Internal Collaboration & Cross-Functional Leadership

• Partner closely with Customer Success, Deployment Management, and other post-sales teams to ensure seamless account coordination, member utilization, and adoption outcomes.
• Collaborate with Product, Engineering, Legal, and Finance on roadmap prioritization, deal approvals, and customer program design.
• Contribute to BetterUp's GTM strategy through thought leadership, feedback loops, and cross-functional alignment.

If you have some or all of the following, please apply:

• 8+ years of enterprise account management, client management, or consultative sales experience - with 5+ years in a people management or team leadership role.
• Demonstrated ability to lead and develop high-performing sales or account management teams.
• Consistent track record of exceeding renewal and expansion quota targets.
• Experience selling into Fortune 500/1000 organizations with complex, multi-stakeholder buying processes.
• Deep executive presence - comfortable engaging and influencing C-suite and VP-level buyers and champions.
• Strong coaching instincts; ability to diagnose skill gaps and develop Account Partners across the full customer journey.
• High emotional intelligence (EQ) driving empathy, influence, negotiation, and problem-solving.
• Process-driven, analytically rigorous, and skilled at managing pipeline forecasting and team performance metrics.
• Excellent written and verbal communication skills, including executive-level presentations.
• Experience with Salesforce CRM for pipeline and performance management.
• Ability to thrive in a fast-paced, evolving startup environment and adapt your playbook accordingly.
• Shapes functional AI strategy that aligns with business objectives and creates measurable competitive advantage
• Builds organizational muscle for continuous AI learning by embedding experimentation into operating rhythms

Plus:

• Prior experience in HR, HCM, L&D, or Talent Management SaaS sales.
• Background in management consulting or services alongside SaaS.
• Competitive or multi-disciplinary background that demonstrates drive and adaptability.

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology - people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• Per year:
  
  • All federal/statutory holidays observed
  • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
  • 5 Volunteer Days to give back
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

The base salary range for this role is as follows:

$240,000 - $300,00: New York City and San Francisco

$216,000 - $270,000: All other locations

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to [redacted]

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