Job DescriptionThe Project Control Officer will support delivery of complex initiatives using both traditional waterfall and agile project methodologies. This role is responsible for coordinating project activities, maintaining governance artefacts, supporting multiple releases, and enabling delivery across technology, product, and business process workstreams.
The Project Control Officer will provide day-to-day project support for the Unified Provider Platform (UPP) and HALO projects, ensuring accurate tracking, documentation, and communication across stakeholders.
The role requires strong project management fundamentals, working knowledge of agile delivery, and hands-on experience with Confluence, Jira, and Microsoft Office tools.
Must haves:
- Demonstrated experience supporting software application delivery teams (e.g., product, development teams)
- Proven experience working in both waterfall and agile project environments
- Hands-on experience with Confluence and Jira (documentation, tracking, reporting)
- Strong knowledge of project management fundamentals, including governance, milestones, risks, and dependencies
- Background in healthcare, health IT, or enterprise IT environments
Responsibilities:
- Coordinate and support assigned projects through all phases of the project lifecycle
- Track and report on project progress, milestones, risks, issues, actions, and dependencies
- Prepare, coordinate, and maintain project schedules, release plans, and roadmaps
- Support preparation of governance materials, approvals, briefing notes, and decision records
- Coordinate project meetings, including scheduling, logistics, and stakeholder participation
- Prepare and distribute meeting agendas, materials, and pre-reads
- Capture and distribute meeting minutes and notes, including decisions, risks, issues, and action items
- Track and follow up on meeting action items and commitments to ensure timely closure
- Assist project managers and product owners with release planning and delivery coordination
- Act as a central point of coordination between delivery teams, product teams, and business stakeholders
- Support change management and communication activities related to project delivery
- Support coordination across related products and business process initiatives
Desired Skills:
- Experience supporting large, complex digital or platform transformation initiatives
- Knowledge of Agile frameworks (Scrum, Kanban) and hybrid delivery models
- Exposure to enterprise governance models and stage-gate approvals
- Experience supporting healthcare, public sector, or large enterprise environments
- Strong analytical and organizational skills with attention to detail
- Ability to manage competing priorities in a fast-paced environment
- Experience working with cross-functional teams (technology, product, business, vendors)
Required Skills:
- Project coordination experience in waterfall and agile environments
- Strong working knowledge of Confluence, Jira, and Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Understanding of project governance, reporting, and controls
- Experience preparing and maintaining project artefacts and documentation
- Strong communication, stakeholder coordination, and collaboration skills
- Ability to support multiple workstreams and releases concurrently
Evaluation Criteria:
- Knowledge and experience Agile/Waterfall methodologies 25 Points
- Background in healthcare, health IT, or enterprise IT environments 25 Points
- Experience preparing and maintaining project artefacts and documentation 25 Points
- Experience supporting project governance, product and project teams 25 Points
RequirementsDeliverables Include:
- Accurate and timely status reports, dashboards, and executive summaries
- Coordination of dependencies across related products and business process initiatives
- Support delivery of the Unified Provider Platform (UPP) project across multiple releases
- Support delivery of the HALO project across multiple releases
- Maintenance of integrated project plans, schedules, and roadmaps
- Preparation and coordination of governance submissions, decks, and approval materials
Must Haves:
5+ years experience:
- Demonstrated experience supporting software application delivery teams (e.g., product, development teams)
- Proven experience working in both waterfall and agile project environments
- Hands-on experience with Confluence and Jira (documentation, tracking, reporting)
- Strong knowledge of project management fundamentals, including governance, milestones, risks, and dependencies
- Background in healthcare, health IT, or enterprise IT environments
