UCLA Health

RN Case Manager Senior - International Patient Navigation

UCLA Health$150K — $198K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in case management or related healthcare field
  • Advanced practice nursing degree or equivalent credentials
  • Strong understanding of medical terminology and international patient care
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a multi-disciplinary team
  • Experience with patient education and advocacy
  • Familiarity with clinical assessment and medical records review

Responsibilities

  • Assess and coordinate care for incoming international patients
  • Process patient referrals and review medical records
  • Conduct clinical assessments to evaluate patient needs
  • Facilitate MD-to-MD case reviews with international and UCLA physicians
  • Educate patients and families about care processes
  • Guide patients throughout their continuum of care
  • Arrange and oversee hospital transfers for international patients

Benefits

  • Collaborative work environment with healthcare professionals
  • Opportunity to enhance medical knowledge across various specialties
  • Direct impact on improving patient care experiences on a global scale
  • Access to advancements in medical technology and treatments
  • In-depth training and support from multi-disciplinary teams
Full Job Description
Description

As a Case Manager Senior with our Patient Navigation and Business Services (PNBS), you will be part of a dedicated team of healthcare professionals committed to delivering world-class care to patients from all corners of the globe. In this role, you will have the opportunity to expand your knowledge of all specialties within the UCLA Health system as you collaborate with various medical experts, multi-disciplinary teams, and clinics to ensure a smooth transition of care for all incoming international patients. While helping to make a positive difference in the lives of our international patients, you will have the opportunity to enhance your understanding of an array of medical diseases and conditions treated at UCLA Health as well as advancements in medical technology and treatments.

Using your advanced practice nursing skills, you will be responsible for assessing and coordinating care for a diverse group of patients. The Case Manager Senior is responsible for processing incoming patient referrals, including reviewing medical records, completing clinical assessments, and arranging and participating in MD-to-MD case reviews with physicians abroad and UCLA physicians to conduct thorough case reviews. They will provide education to the patients and their families, and is responsible for facilitating hospital transfers for all internationals patients. As the Senior Case Manager, you will be a main point of contact for all incoming international patients and will be responsible for guiding patients throughout the continuum of care at UCLA Health.

Pay Range: $72.25 - $95.30 Hourly

About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
Learn more about UCLA Health
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