Bank Operational Risk Manager - First Century Bank

First Century Bank is seeking a full-time operational risk leader to join its growing Risk Management organization. This individual will support the continued development and maturation of the Bank's enterprise risk management program, with a focus on building and leading operational risk oversight activities. This individual will also support ongoing activities to oversee and monitor third party risk.

This role will work closely with executive leadership, cross-functional stakeholders, external auditors, and fintech partners to ensure effective risk management practices across the Bank's programs.

Responsibilities Include:

Bank Operational Risk Management

• Lead the development of risk management programs to enhance the Bank's operational risk framework
• Develop and monitor key risk indicators (KRIs), including thresholds and escalation triggers; support management in maintaining critical risk measurements in alignment with defined thresholds
• Serve as the central point for aggregating risk metrics and preparing risk management reporting in the form of risk dashboards and board level reporting
• Identify and document key risks and controls across business processes and programs
• Lead risk assessments and evaluation of controls design, coordinate risk and control self-assessments across departments and consolidate results

Third-Party & Fintech Risk Oversight

• Lead due diligence and ongoing monitoring and oversight routines for critical vendors and strategic fintech partner relationships
• Coordinate with internal stakeholders and external partners to ensure timely resolution of identified issues
• Participate in onsite or remote reviews of strategic partners

Additional Duties

• Assist in policy and procedure development and maintenance
• Support audit engagements as needed, maintain risk and issue tracking systems, verify completion of corrective actions prior to issue closure
• Develop and maintain departmental policies and procedures as needed
• Perform other duties as may be assigned or which inherently or logically belong to this position or overall risk management functions
• Exemplify FCB's values while carrying out its mission, organizational goals, and priorities

Qualifications

Ideal candidates will possess a Bachelor's degree in a related field and 5 - 10 years of relevant experience in risk management, internal audit, compliance, consulting, or related financial services roles, or a combination of education and experience.

Preferred Experience Includes:

• Experience in banking, financial services, or fintech environments
• Familiarity with financial regulator expectations related to operational risk and third-party risk
• Exposure to operational risk frameworks (e.g., risk and control documentation, KRIs)
• Experience supporting regulatory exams or audits
• Experience supporting third-party risk management or vendor oversight programs
• Strong analytical, organizational, and problem-solving skills
• Excellent written and verbal communication skills, with the ability to interact with all levels of the organization and prepare executive-level reporting

Position Attributes

• Self-motivated with the ability to manage multiple priorities independently
• Strong interpersonal skills and ability to collaborate across functions
• High level of professionalism and executive presence
• Ability to operate effectively in a fast-paced, evolving environment

Additional Information

This is a high-visibility role offering the opportunity to work directly with executive management and engage with the Bank's fintech partnerships. The position provides significant exposure across audit, operational risk, and third-party risk disciplines. Occasional travel may be required (approximately 2 to 3 days per quarter).