The RoleWe're looking for a Revenue Operations Manager to own and scale the systems, processes, and analytics that power our go-to-market engine. You'll sit at the intersection of Business Development, Operations, and Finance - turning messy processes into clean, automated, data-driven workflows, and giving leadership the visibility they need to make good decisions.
This is a hands-on role for someone who's equally comfortable architecting a Salesforce data model, running a forecast cadence, and investing in enablement to scale our BD org. You'll partner closely with sales leadership and cross-functional stakeholders to remove friction across the revenue lifecycle - from lead to renewal.
What You'll Work On- Systems & Data
- Own the CRM (Salesforce) data layer: Object model, field definitions, pipeline data integrity, and the hygiene processes that keep the data trustworthy.
- Evaluate, select, and integrate GTM tools, making thoughtful build-vs-buy decisions as the tech stack scales.
- Partner with data/analytics teams to ensure CRM data flows cleanly into downstream reporting and BI systems.
- Build and maintain reporting and dashboards that give sales and executive leadership visibility into pipeline health, conversion, and rep performance.
- Support monthly/quarterly business reviews with clear, data-backed narratives.
- Process & Deal Support
- Own or support deal desk operations: Approval workflows, non-standard deal structuring, and SLA management.
- Document and continuously improve sales processes and methodology to ensure consistent execution from prospecting through close.
- Partner with Ops to ensure seamless implementations, as well as create automations to help the team proactively manage the customer lifecycle.
- Enable on-target fulfillment from Ops to the customer through detailed information management and clear communication.
- Cross-Functional Partnership
- Act as the operational thought partner to Business Development, Operations, and Finance leadership, translating business needs into scalable systems and processes.
- Ensure BD is enabled, training the team on the most up to date pricing strategy, proactively creating customer facing collateral, or educating the team on the latest product SKUs.
- Communicate clearly with both technical and non-technical stakeholders, including executive audiences.
Experience- 4+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or a closely related role, ideally in B2B SaaS or defense tech.
- Strong hands-on experience with Salesforce (administration, reporting, data model design); certification a plus.
- Solid analytical skills - comfortable working in SQL, Excel/Sheets, and BI tools (e.g., Looker, Tableau, Power BI).
- Experience owning or heavily supporting a forecasting cadence and pipeline reporting.
- Familiarity with the broader revenue tech stack (marketing automation, sales engagement, CPQ, BI, and data warehouse tools).
- A track record of turning ambiguous, messy problems into documented, scalable processes.
- Excellent written and verbal communication skills, with the ability to work cross-functionally and present to leadership.
- A builder's mindset: bias toward action, comfortable prototyping a solution rather than waiting for a perfect spec.
CompensationWe offer competitive compensation that is geo-adjusted based on your location, along with meaningful equity so you share in the value you help create. Salary range for this role in New York, NY is $150,000-$180,000 depending on experience and interview performance.
Our benefits include:
- 401(k) match
- 100% coverage of medical, dental, and vision premiums for you and your dependents
- 12 weeks paid parental leave (for all parents, no waiting period)
- Stipends for
- Family-forming needs
- Gender-affirming care
- Unlimited PTO
