RevOps GTM Systems ArchitectDepartment: Revenue Operations
Function: GTM Systems
Location: NYC, SF, Toronto
Role Overview:The
Revenue Operations team's mission is to build and maintain the systems, data, and processes that power our go-to-market engine. We are looking for a
RevOpsGTM Systems Architect to join the team, reporting to the Head of Revenue Operations,
focused on owning and evolving our full GTM tech stack including Salesforce, Marketo, CPQ, and our ERP integrations.Key Responsibilities:- Own and administer our core GTM platforms: Salesforce CRM, Marketo, CPQ, and supporting tools (e.g., Outreach, LeanData, ZoomInfo)
- Design, build, and maintain integrations across the stack including our NetSuite 142 Salesforce order-to-cash integration using iPaaS tools or direct API development
- Write code (Python, JavaScript, or Apex) to automate processes, build custom solutions, and extend platform capabilities beyond point-and-click configuration
- Identify and implement AI-powered capabilities across the GTM stack including lead routing, forecasting models, rep productivity tooling, and intelligent workflow automation
- Translate business requirements from Sales, Marketing, Finance, and CS into scalable systems logic and clean data models
- Maintain a prioritized roadmap for the GTM tech stack and own vendor relationships and procurement for RevOps tools
- Ensure data integrity, documentation, and governance across all GTM systems
Qualifications:- Have 4+ years of hands-on Salesforce experience and hold Salesforce Administrator, Platform Developer I, and CPQ Specialist certifications (all three required)
- Have built or maintained a Salesforce 142 NetSuite integration (or comparable CRM 142 ERP integration)
- Can write and debug code: Python, JavaScript/Node.js, or Salesforce Apex; comfort with SOQL, REST/SOAP APIs, and iPaaS platforms
- Have experience administering a marketing automation platform (Marketo preferred) and understand lead lifecycle, scoring, and CRM sync
- Have configured and maintained CPQ pricing rules, quoting workflows, product catalog, and approval processes
- Actively leverage AI tools to accelerate your work and can evaluate AI vendors with a clear-eyed view of actual ROI
- Understand B2B SaaS revenue processes end-to-end: lead-to-opportunity, quote-to-cash, renewal management, and ARR recognition
- Are a clear communicator who can translate between technical and non-technical stakeholders, and operate with high ownership and low ego
Full-Time Employees at Cohere enjoy these Perks:- A weekly lunch stipend of $75/a375 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
How and Where We Work:- Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn't line up exactly with your experience, we still encourage you to apply.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
