Restaurant General Manager

Shake Shack

$78K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations including personnel management and safety protocols
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills focused on coaching and achieving excellence
  • Minimum 3 years of P&L responsibilities
  • Food handler certification preferred
  • Willingness to work flexible hours

Responsibilities

  • Lead, coach, and develop team members
  • Manage inventory and safety protocols
  • Exceed financial goals by managing the budget
  • Maintain high standards of hospitality
  • Drive sales while developing staff
  • Implement company health and safety compliance policies
  • Manage payroll and scheduling

Benefits

  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for various activities
  • Medical, Dental, and Vision Insurance
  • Employer Paid Life and Disability Insurance
  • 401k Plan with Company Match
  • Paid Time Off
  • Development and Growth Opportunities
Full Job Description
Job Responsibilities
  • Lead, coach and develop team members
  • Manage inventory, quality, and safety protocols
  • Meet and exceed financial and profitability goals by managing budget
  • Maintain top-notch standards of excellence and hospitality
  • Drive sales and profits while developing people
  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
  • Manage payroll and scheduling
  • Promote the brand in the local community through word-of-mouth and restaurant events


Job Qualifications
  • Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to learn and train others on all aspects of the Shack operations
  • Demonstrated ability to champion hospitality and motivate team members
  • Strong leadership skills with a focus on coaching and achieving excellence
  • Knowledgeable in all financial aspects of business operations
  • Minimum 3 years of P&L responsibilities
  • Food handler certification, preferred
  • Willingness to work flexible hours


Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
  • Medical, Dental, and Vision Insurance*
  • Employer Paid Life and Disability Insurance*
  • 401k Plan with Company Match*
  • Paid Time Off*
  • Paid Parental Leave*
  • Access to Employee Assistance Program on Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts*
  • Development and Growth Opportunities


*Eligibility criteria applies

Pay Range - $78,062.40 - $100,484.80

Click the "Apply" button above to apply for this opening.

Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built...and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

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