Sartorius

Research & Development Field Account Manager Strategic Accounts -Massachusetts/ New Jersey

Sartorius$100K — $125K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Life Sciences, Biotechnology, Biochemical Engineering, or related field
  • 3+ years in customer-facing roles in biopharma environments
  • Ability to operate credibly in scientific settings and translate R&D needs into viable solutions
  • Strong communication skills to influence senior decision makers
  • Robust stakeholder management experience across R&D networks
  • High proficiency in CRM systems, particularly Salesforce (SFDC)
  • Willingness to travel over 50% of the time.

Responsibilities

  • Build relationships at Strategic Account R&D sites with key stakeholders
  • Track and maintain visibility of molecule pipelines and decision points
  • Translate R&D needs into actionable technology seeding opportunities
  • Drive validation of technologies through trials and documented processes
  • Support pilot and clinical trials alongside Product Development and CMOs
  • Monitor changes in process landscape and communicate risks early
  • Execute structured program handovers to commercial teams.

Benefits

  • Mentoring, leadership programs, and internal seminar offerings for professional development
  • Paid vacation, sick leave, corporate holidays, and flexible work schedules for work-life balance
  • Comprehensive onboarding with a virtual platform for new hires
  • Supportive culture fostering team spirit and international collaboration
  • Variety of medical, dental, and vision plans plus wellness programs for health support
  • Modern working environment with advanced technology and equipment
  • 401k retirement savings plan with company match
  • Flexible Spending Accounts for healthcare and dependent care
  • Company-paid basic life insurance and Employee Assistance Programs (EAP).
Full Job Description
The Research & Development Field Account Manager Strategic Accounts is a field-based role who drives early-stage value creation in assigned Strategic Accounts by building deep customer R&D site engagement, maintaining regular on-site presence at discovery and R&D labs, (located in Massachusetts & New Jersey), supporting pilot and clinical-phase process trials, ensuring transparency and control of the molecule and process footprint, and converting validated technology seedings into structured opportunities for commercial teams. The ideal candidate will reside in either Massachusetts, or New Jersey.

What you will accomplish together with us:
  • Build sustained relationships at Strategic Account R&D sites with scientific and managerial stakeholders to increase access, trust, early visibility of molecule programs, discovery and R&D process decisions
  • Map and maintain molecule pipeline visibility by tracking program status, site footprint, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
  • Identify and prioritize early-stage technology seeding opportunities by translating R&D process needs and discovery-stage requirements (e.g. media, cell line, critical raw materials, data/analytics enablement) into concrete use cases and aligning required Business Units technical experts for validation support, including new molecules, processes, and modalities to create future long-term value beyond existing business
  • Drive validation of selected technologies through process & product trials and defined process steps with the customer, including scale-up / scale-down and manufacturing-sensitive validation where applicable, applying a process-consultancy approach, documenting outcomes and readiness signals to support progression toward pilot/clinical or manufacturing adoption
  • Support pilot and clinical-phase (Phase I-III) process and product trials by enabling scale-up / scale-down validation, process optimization, and manufacturing-sensitive readiness in collaboration with Product Development, Tech Transfer, and CMOs
  • Control and monitor the new process landscape within the account (new processes, transfers, new modalities) by flagging footprint changes, risks, and implications early to relevant internal stakeholders
  • Execute structured handovers of validated programs to the commercial scope by packaging stakeholder maps, process context, validation evidence, and next actions


What will convince us:
  • Master's degree in Life Sciences, Biotechnology, Biochemical Engineering, or comparable field
  • 3+ years in customer-facing roles in biopharma environments (e.g., process development support, technical sales, applications, scientific support) with strong exposure to R&D contexts
  • Demonstrated ability to operate credibly in highly scientific environments and translate early R&D needs into structured validation and adoption paths
  • Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
  • Strong stakeholder management across customer R&D networks and internal matrix teams
  • High proficiency in CRM (SFDC) and disciplined documentation for structured handover (pipeline tracking, customer processes, validation evidence, decision points) for data-driven sales steering
  • Willing to travel >50% as this role is heavily focused on external customers
  • Identification with our core values: Sustainability, Openness, Enjoyment


Compensation for this position will be a base salary between $100,000 and $125,000, depending on experience and qualifications, plus a sales incentive plan and car allowance.

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

#LI-remote

We look forward to receiving your application.

www.sartorius.com/career

About Sartorius

Sartorius AG is an international pharmaceutical and laboratory equipment supplier, covering the segments of Bioprocess Solutions and Lab Products & Services.
Learn more about Sartorius

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