Enova

Renewals Account Manager (Hybrid)

Enova$121K — $141K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years sales experience through high-volume phone and email communications
  • Self-motivated and driven to work hard in a fast-paced environment
  • Excellent organizational and time management skills
  • Professional relationship building and negotiation skills
  • Effective communication in both written and verbal forms
  • Proficient in Microsoft Office Suite
  • Experience with Salesforce is a plus

Responsibilities

  • Manage a portfolio of existing clients and maintain ongoing communication
  • Generate renewal business through proactive outreach
  • Follow up on customer experiences and resolve issues
  • Consistently close renewal business at or above quota
  • Collaborate with Account Management to sustain partner relationships
  • Understand market trends in online lending
  • Negotiate contracts for partners and business owners

Benefits

  • Hybrid work model requiring in-office presence Tuesday through Thursday with remote work on Mondays and Fridays
  • Health, dental, and vision insurance with mental health benefits
  • 401(k) matching along with a Roth option
  • Paid time off and holidays
  • Sabbatical program for eligible roles
  • Summer hours and paid parental leave
  • Diversity, equity, and inclusion groups for employee engagement
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day
Full Job Description
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

As an Account Manager, you will help manage relationships with our existing customers, while also helping current customers access more working capital for their business. This position requires creative thinking, resilience, and the ability to work not only with small business owners, but also with our partners.

Responsibilities:
  • Manage a portfolio of existing clients and maintain continued contact with existing customer base
  • Generate Renewal business from our past and current small business customers through high phone and email activity.
  • Follow up with customers regarding their experience, respond to requests, introduce new products, and solve/refer problems and issues
  • Close renewal business consistently at or above quota level
  • Be an effective partner with Account Management to maintain partner relationships
  • Understand market trends and competition within the online lending space
  • Negotiate contracts for both partners and business owners
  • Ability to put together and analyze data to effectively strategize with partners

Requirements:
  • 3+ years sales experience through high-volume phone and email communications
  • Self-motivated, driven to work hard in a fast-paced environment
  • Excellent organizational/time management skills to ensure follow up with all customers
  • Experience in professional relationship building and negotiation skills
  • Able to effectively communicate in both written and verbally, as well as cross functionally
  • Proficient in Microsoft Excel, Outlook, PowerPoint, and Word
  • Experience with Salesforce a plus

Compensation:

The budgeted hourly rate for this position is $21.01-$30.38. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes the base rate plus target bonus performance at 100% attainment, is $121,000-$141,000 annually. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here.

#BI-Hybrid #LI-Hybrid #LI-EN1

Benefits & Perks:
  • Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day...Plus so much more!

}

About Enova

Enova International, Inc. is a financial technology company that provides online financial services to consumers and businesses. The company was founded in 2003 and is headquartered in Chicago, Illinois. Enova offers a variety of products, including short-term loans, lines of credit, and installment loans, and operates in the United States, United Kingdom, Australia, Canada, and Brazil. The company uses advanced analytics and proprietary technology to assess creditworthiness and provide fast, convenient access to credit. Enova is committed to responsible lending and has implemented various initiatives to promote transparency and fair treatment of customers.
Learn more about Enova
Size
1,463 employees
Market Cap
$1.1 billion
Industry
Net Income
$377.8 million
5 Year Trend
+6.6%
Revenue
$684.1 million
NASDAQ

Similar Jobs

More Jobs at Enova

More Business Services Jobs

Find similar Renewals Account Manager (Hybrid) jobs: