The Reimbursement Coordinator will support the assistance program team with processing daily health insurance claims, reimbursements, and monthly accounts receivable reports. The Reimbursement Coordinator will use self-awareness and resrouces to find creative solutions to challenges.
Schedule: Full-Time (M-F, 8:30am-5pm),
in-person in Burr Ridge, ILSpecific Duties - Submit health insurance claim forms and exaplantion of benefits to designated assistance programs for reimbusement in a timely manner.
- Follow-up with claim submission issues.
- Process payments from assistance programs using DMA Pay Terminal.
- Follow-up, track and document all EFT payments from assistance program.
- Assist Front Desk in confirming enrollement into copay assistance programs if needed.
- Respond to emails/faxes regarding all copay assistance programs.
- Enter patient information into assistance programs, document balance tansfers and add accurate, detailed notes to each account.
- Participate in patient call backs.
- Answer questions and directs other calls to the appropriate person or department.
- Provide consistent, excellent customer service.
- Pleasantly greet all patients by telephone or via email.
Requirements - Detail-oriented, excellent organizational, communication and time management skills.
- Must be able to multi-task, problem solve and produce high quality of work.
- Ability to read an explanation of benefits, incuding copay, coinsurance, deductible, and PR Codes.
- Must be comfortable sing the phone and speaking with peograms representative.
- Previous medical reception experience is preferred.
- Must be able to use several computer programs at once.
- Knowledgeable about asistance programs guidelines, including itmely filing, backdate period, enrollemtn period and payable drug and or administration codes.
- Knowledgeable about commerical and government insurance carriers.
- Excellent data entry and accurate keyboard skills.
- Resourceful and ability to identiy obstacles and collaborate with staff to discuss potential solutions
- Bachelor's degree is preferred
Benefits - 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- $90,000-$95,000/year
