Regional Sales Support Team ManagerDepartment: Sales
Employment Type: Full Time
Location: San Antonio, TX
Compensation: $80,000 - $95,000 / year
DescriptionMytech Partners is adding a Regional Sales Support Team Manager to lead the team that keeps our sales engine running smoothly behind the scenes - service requests, deal registrations, and vendor programs. This is a newly created regional leadership role reporting directly to our VP of Sales.
Key Responsibilities• Lead and coach a team of Account Coordinators and Guest Experience Coordinators across your region.
• Own service-level performance for client requests and ticket response times across every branch in your region.
• Oversee deal registration accuracy and turnaround time and support accurate quoting and order processing on product sales.
• Partner closely with the General Manager in each of your markets, and coordinate with our Outside Sales and Client Success teams on shared client hand-offs.
•
Travel Requirement: Regular travel to all four markets is required. This role maintains an active presence across locations and requires flexibility to travel routinely in support of employees, leadership, and operational needs.
Skills, Knowledge and Expertise• 3+ years of experience in operations, customer service, or sales support leadership, ideally in IT services, distribution, or another vendor-relationship-driven industry.
• Experience leading a team in a fast-moving, transactional, service-level-driven environment.
• Familiarity with vendor deal registration programs and procurement processes is a plus.
• Strong organizational skills and comfort holding a team accountable to clear, measurable service standards.
BenefitsMytech offers a comprehensive benefits package which includes:
- 12 days of accrued vacation in your first year
- 6 days Sick time
- 8 hours of volunteer time
- Medical, Dental, and Vision insurance (employee portion fully paid)
- Company paid Life, STD, and LTD
- Professional Development Plan
- 401k with company match
- Profit Sharing
