The Regional Sales Manager is responsible for managing and growing key customer relationships within a defined geographic territory while actively developing new business opportunities. This role will focus on strategic hunting of high-value targets and account expansion with existing clients. The ideal candidate combines strong commercial acumen, technical service knowledge, and disciplined sales execution to drive sustainable revenue growth. This is a field-based role requiring close collaboration with operations and management.
MAJOR RESPONSIBILITIES/ACTIVITIES: - Develop and execute regional sales strategies aligned with Mistras' OneSource solution portfolio, with a focus on NDT.
- Identify and pursue new account opportunities through proactive prospecting, networking, and market engagement.
- Maintain and expand relationships with assigned key accounts to ensure high retention, satisfaction, and growth through upsell and cross-sell.
- Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment with operational capabilities.
- Maintain an active pipeline of qualified leads and opportunities; track all progress in the company's CRM system with precision.
- Partner with operations to ensure successful project delivery and a high level of customer satisfaction.
- Deliver accurate forecasts, sales reports, and pipeline visibility on a regular basis to management.
- Act as a voice of the customer by sharing insights on market trends, customer challenges, and competitive activity.
- Lead and support contract renewals, pricing discussions, and scope expansion efforts for strategic accounts.
- Travel within the region to customer sites, events, and internal meetings as needed (estimated 30-50%).
DESIRED COMPETENCIES:- Hunter mentality - motivated by winning new business and building lasting customer relationships
- Strategic thinker - able to align customer challenges with tailored service solutions
- Customer-first mindset - passionate about delivering value and solving problems
- Resilience and persistence - handle complex sales cycles and competitive pressure effectively
- Strong communicator - clear, persuasive, and confident in customer-facing discussions
- Data-driven - uses CRM, forecasting, and market intelligence to make informed decisions
MINIMUM REQUIREMENTS:- High school diploma, Undergraduate degree preferred
- Industry specific and/or NDT experience a plus.
- Experience in Sales and Marketing
- Valid Driver's License
- Travel between 30% - 60% to customer sites/trade shows when the business need is required
- Microsoft Office suite (Word, PowerPoint, Excel etc.)
- CRM proficiency preferred
- Able to work in a fast-paced, self-directed environment.
ESSENTIAL PHYSICAL FUNCTIONS:- Frequent lifting up to 30 lbs.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
#LI-KT1
