Job DescriptionKey ResponsibilitiesInfrastructure Engineering & Implementation - Design, deploy, and maintain infrastructure components including networks, storage systems, and telecommunications platforms.
- Implement infrastructure standards across regional sites in alignment with central architecture and best practices.
- Support the deployment of new infrastructure systems, upgrades, and technology refresh initiatives.
- Engineer scalable and secure infrastructure solutions to support school operations and regional growth.
Infrastructure Operations & Reliability - Ensure the availability, resilience, and performance of critical infrastructure services.
- Support disaster recovery, redundancy, backup, and failover systems across regional infrastructure.
- Collaborate with local facilities teams to ensure physical infrastructure (power, cooling, and connectivity) supports IT systems.
- Participate in incident response and root cause analysis for infrastructure-related issues.
Vendor & Technical Collaboration - Work with vendors and service providers to support infrastructure deployments, maintenance, and troubleshooting.
- Assist in evaluating new technologies, hardware, and infrastructure solutions.
- Collaborate with regional IT teams to ensure infrastructure services meet operational needs.
Security & Compliance - Implement and maintain infrastructure security controls including firewalls, network segmentation, and access management.
- Ensure infrastructure aligns with organizational security policies and regulatory requirements.
- Support vulnerability remediation and infrastructure security improvements.
Infrastructure Projects - Participate in regional infrastructure projects including network deployments, site upgrades, and cloud migrations.
- Contribute to infrastructure design documentation, implementation planning, and technical validation.
- Support the rollout of new schools or site expansions by deploying standardized infrastructure solutions.
Documentation & Standards - Maintain accurate infrastructure documentation including network diagrams, configurations, and operational procedures.
- Contribute to the development and improvement of infrastructure standards and operational practices.
- Share technical knowledge and guidance with local IT teams to support consistent infrastructure management across the region.
Skills - Certifications such as Cisco (CCNA/CCNP), CompTIA Network+, VMware, or equivalent infrastructure certifications.
- Experience with cloud platforms (AWS, Azure, or Google Cloud).
- Knowledge of network security, firewalls, and access control systems.
- Familiarity with IT service management practices (ITIL or similar).
- Experience with infrastructure monitoring and management tools.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to work collaboratively with regional team5,000s and technical vendors.
- Flexibility to travel within the region when required.
Qualifications - Education
- Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent practical experience.
- Experience
- 5+ years of experience in IT infrastructure engineering or systems engineering roles.
- Experience supporting infrastructure across multi-site or distributed environments.
- Strong knowledge of network architecture, server infrastructure, and cloud services.
- Experience with virtualization technologies and enterprise networking.
- Hands-on experience troubleshooting complex infrastructure issues.
- Familiarity with cybersecurity best practices for infrastructure systems.
- Experience supporting infrastructure deployments and upgrades.
Benefits: ISP offers a benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
We anticipate the salary range to be: $85,000-$95,000. An individual's compensation can vary based on several factors which include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. ISP offers a benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
