Jones Lang LaSalle Incorporated

Regional Facilities Manager

Jones Lang LaSalle Incorporated • $90K — $120K *
Austin, TX 78745In-Person
Real Estate & Construction
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8+ years in facilities management or related field
  • 5+ years of management experience with diverse teams
  • Bachelor's degree in Facility Management, Business or related field
  • Proficient in CMMS and workplace management tools
  • Exceptional financial management and analytical skills
  • Strong communication and presentation abilities
  • Organizational skills for auditing and compliance

Responsibilities

  • Oversee all regional facilities management operations
  • Standardize regional service delivery across multiple functions
  • Infuse hospitality-focused mindset into workplace experiences
  • Coordinate cross-functional programs for seamless operations
  • Manage asset infrastructure and ensure compliance with safety regulations
  • Develop and nurture strategic relationships with clients and stakeholders
  • Lead financial stewardship for regional budgeting and expenditures

Benefits

  • 401(k) plan with matching contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
AMER - Regional Facilities Manager (RFM)

Role Overview - Every day, we set the highest standard for regional operations, experience, customer service, financial acumen, and technical knowledge for our fast-moving, big-tech Client. We pride ourselves on delivering excellence in the care and comfort of every guest, client, and employee that we interact with, while maintaining incredible facilities and fast-moving teams across the region.

As a senior regional leader within a tech-forward culture, the Regional Facilities Manager promotes high performance and operational rigor while ensuring the highest standards across all service delivery throughout their assigned territory. This role requires an enthusiastic, highly collaborative professional who can lead through culture, people leadership, regional integration, hospitality, and connection. You will bring complete transparency and accountability to everything we do-seamlessly blending regional mechanical and hard services with magical workplace experiences to achieve a unified, best-in-class integrated facilities environment.

What This Job Involves
Regional Service Delivery & Experience Management
  • Holistic Regional Management: Oversee and manage all assigned sites within the region in strict accordance with all agreed policies, procedures, and contract scopes. Ensure hard facilities maintenance and soft employee experiences operate as a singular, cohesive program across the entire territory.
  • Cross-Site Operations Governance: Standardize and oversee all regional Operations, Events, Engineering, Reception, Mailroom, Sustainability, Occupancy Planning, and Moves Adds Changes, ensuring a unified workplace culture.
  • Magical Workplace Experiences: Drive the workplace experience by infusing hospitality-first mindsets into routine facility tasks. Leverage real-time regional help desk feedback and metrics into frictionless, positive brand experiences.
  • Cross-Functional Synergy & Integration: Coordinate, collaborate, and unify diverse onsite and regional partner programs-including Workspace Services, Food Services, Fitness, Massage, Transportation, Space Management, Property Management, and Security-to break down operational silos and deliver a single-team approach across the portfolio.
  • Regional Moves & Portfolio Transitions: Partner actively with regional Space Management and move teams during building moves, adds, changes, and site activations. Manage live 'Day 1' details across properties to positively shift employee perception and ensure seamless regional operational readiness.

Critical Operations, Regional Vendor & Risk Management
  • Asset & Infrastructure Stewardship: Take overall operational accountability for critical systems across all regional sites, including mechanical, electrical, plumbing, carpentry, HVAC, generator operations, and life-safety systems.
  • Regional Risk & Compliance Management: Ensure absolute compliance with all health and safety, environment, and risk management policies and procedures across the territory. Maintain local health and safety requirements for all regional jurisdictions and lead emergency preparedness protocols and business continuity at a regional level.
  • Vendor Performance Excellence: Manage regional and third-party vendor performance to ensure services are delivered to the highest standards. Meticulously document, manage, and escalate instances of poor performance and contract deviations across the region, while identifying continuous process and cost efficiencies.
  • Maintenance Execution Oversight: Oversee regional repairs, routine maintenance, and minor capital works from inception to completion, ensuring prompt issue resolution across all assets.

Client Relationships, Accountability & Strategy
  • Strategic Client Partnerships: Proactively develop, manage, and nurture relationships with the client's regional and executive leadership, ensuring expected service levels are consistently achieved across the territory.
  • Contractual KPI Compliance: Comply with all requirements of the client contract, bringing deep visibility to regional outcomes to meet or exceed established Key Performance Indicators (KPIs).
  • Strategic Plan Implementation: Lead the development, implementation, and quarterly tracking of the region's comprehensive Annual Management Plan, making data-driven recommendations to drive sub-regional success.

Financial Accountability & Value Creation
  • Regional Fiscal Stewardship: Manage and own the comprehensive annual capital and operating expenditures for all assigned regional site(s) strictly within agreed budgets, ensuring extreme financial transparency.
  • Portfolio Budgeting & Variance Reporting: Manage annual regional budgeting and quarterly forecasting processes. Review and approve consolidated variance reports, ensuring strict alignment within delegated financial and contractual authorities.

Leadership, Staff Management & Development
  • High-Performing Regional Team Leadership: Lead, manage, develop, and supervise a professional, friendly, creative, and detail-oriented team of integrated facility managers across the region. Serve as an ambassador for JLL by adopting and maintaining the core values of Teamwork, Ethics, and Excellence.
  • Training & Onboarding Excellence: Provide exceptional regional onboarding, technical training (including Space Management RASCI alignments), and strategic team-building initiatives to set regional personnel up for operational success.
  • Performance Programs: Actively participate in individual performance management programs and personal development planning, driving regional team cohesion and professional growth.

Sound like you? To apply you need to possess:
  • Experience: Minimum of 8 years of experience in facilities management, property operations, corporate hospitality leadership, or a closely related field. At least 5 years of dedicated supervisory experience managing a diverse, multi-disciplinary facilities team or management-level staff is required.
  • Education: A Bachelor's Degree or Diploma in Facility Management, Property Management, Business Administration, Business Operations, Engineering, or a hospitality-related field is highly desirable. Professional industry certifications (e.g., IFMA CFM, PMP) are a significant advantage.
  • Technical & System Literacy: Proficient in a wide range of information technology tools, workplace management platforms, and computerized maintenance management systems (CMMS). Ability to leverage Google Suite tools to interpret real-time data, facilities tickets, space utilization charts, and audit data integrity across the regional portfolio.
  • Financial & Analytical Acuity: Exceptional financial management skills with a proven track record of building and managing multi-million dollar regional operational and capital budgets. Ability to accurately forecast expenditures, manage vendor payments, and generate comprehensive actual-versus-budget variance reports that analyze spend to drive alternative efficiency and cost-saving initiatives.
  • Communication, Presence & Presentation: Outstanding verbal, written, and presentation skills. Proven experience in navigating complex client matrices, proactively managing executive-level client relationships, addressing high-stakes friction points, and speaking confidently in front of senior leaders and regional employee forums.
  • Organizational Skills & Physical Requirements: Strong organizational, analytical, and time-management skills. Ability to perform active regional site walkthroughs to audit mechanical rooms, workspace aesthetics, and infrastructure zones across multiple campus locations to verify compliance with JLL and client quality standards.


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Atlanta, GA, Austin, TX, Miami, FL

Job Tags:

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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