Job DetailsThe Regional Director of Operations is responsible for all assigned aspects of the assigned region and its employees and clients.
PRIMARY DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
- Oversees all coaching and development of assigned personnel to include Officers, Account/PM Managers, Supervisors, Trainers, and back-office staff personnel
- Accountable for achieving budget targets for overtime, turnover, and recruitment
- Responsible for setting annual objectives and reviewing and conducting all personnel performance reviews with assigned personnel
- Communicates and works closely with Senior Executives within the corporate office to meet and exceed company and client expectations
- Contributes to the company overall strategies, budgeting process, and execution of goals and objectives
- Develops and strengthens meaningful relationships with clients
- Conducts regular quality assurance checks with clients and addresses concerns promptly and efficiently
- Responsible for growing the FCS brand and business development
- Accountable for promoting positive morale and overall satisfaction of both employees and clients
- Develops, implements, and promotes processes and procedures to improve overall success of region
- Holds regular meeting and communicates company expectations, updates, and recognizes success within Manager and Supervisor personnel
- Utilizes Win Team regularly to analyze reports for scheduling, turnover, invoicing and compliance
KNOWLEDGE, SKILLS, AND ABILITIES: MINIMUM REQUIREMENTS: - Education: Bachelors degree or 5+ years of experience in similar role
- Experience working in a data center, with an understanding on operations and security needs.
MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED:
Microsoft Office Suite
Word
Excel
PowerPoint
Education RequirementsAdditional Information / Benefits- Paid Holidays
- 401K/403b Plan
- Short Term Disability
- Dental Insurance
- Paid Vacation
- Long Term Disability
- Special Incentive Plans
- Vision Insurance
- Medical Insurance
- Life Insurance
