Google

Regional Customer and Engagement Lead, Google Cloud Consulting

Google$164K — $240K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 7+ years in strategy and management consulting or corporate strategy roles.
  • 7+ years expertise in global project management with executive-level stakeholders.
  • Experience in managing customer engagement programs in the Cloud industry.
  • Capacity to thrive in high-pressure scenarios with a strategic mindset.

Responsibilities

  • Develop and execute external engagement strategies for Regional Leader(s).
  • Shape high-stakes briefings and itineraries for executive leaders.
  • Guide swift resolution of critical account escalations organization-wide.
  • Drive regional customer adoption strategies focused on AI and Gemini.
  • Design and scale vertical-specific programs and global initiatives.

Benefits

  • 20% performance-based bonus target.
  • Equity opportunities for employees.
  • Flexible working location options across major US cities.
  • Access to comprehensive healthcare services.
  • Opportunities for professional development and career growth.
Full Job Description
info_outline
X The application window will be open until at least July 30, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 7 years in strategy and management consulting, corporate strategy, executive operations, or a customer-facing advisory role (e.g., Chief of Staff, Senior Account/Delivery Management).
  • 7 years of experience in global programs or project management managing executive cross-functional stakeholders.
  • Experience in the Cloud industry running services businesses, managing executive-level customer engagement programs, or handling customer escalations.

Preferred qualifications:
  • Experience prioritizing tasks effectively, switch gears between long-term strategy, crisis management, and tactical execution, and deliver results in a fast-paced environment.
  • Experience providing candid, high-level advisory to senior leaders, navigate sensitive organizational dynamics, and maintain composure and strategic focus during high-stakes customer escalations
  • Experience with cross-functional stakeholder management skills, with the ability to influence at multiple levels across different geographies.
  • Strong business acumen and experience in operational excellence for high-visibility event and engagement readiness, and the ability to manage dynamic, large-scale projects.
  • Exceptional communication skills and a demonstrated ability to work in a highly collaborative, team-first environment.


About the job

This role offers a unique opportunity to operate at the intersection of immediate, high-visibility executive execution and long-term regional customer strategy. You will serve as a key bridge between global strategy evolution and regional execution, ensuring that strategic priorities translate into tangible business impact and long-term customer success.

You will lead the external engagement strategy and day-to-day execution for Regional Leader(s) interacting with critical external counterparts. You will act as a strategic advisor, managing executive-level customer touch-points, shaping high-profile briefings, and quarterbacking critical account escalations across the organization. You will also use these executive touch-points and data-driven insights to architect the region's broader customer growth and adoption plans. You will design, scale, and lead strategic programs that accelerate customer adoption (such as AI and Gemini activation).

This role is a Key Advisor to the Regional Leader(s). You will possess a unique blend of high-level strategic thinking, crisis-management composure, and exceptional operational excellence. You should be an expert at navigating complex matrixed environments and have a proven track record of advising senior leaders and driving large-scale change.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $164000 - $240000 (USD) 20% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Develop and execute the external engagement strategy for the Regional Leader(s). Influence strategic direction for complex organizational designs and commercial shifts.
  • Shape end-to-end briefings, content framing, and itineraries for executive leaders for high-visibility external engagements, customer summits, and regional trips.
  • Guide high-visibility account escalations across the organization to swift resolution. Work closely with account teams to shape executive engagements.
  • Develop and lead regional strategies that require deep subject-matter knowledge to drive customer adoption and accelerate business growth, including specific focus areas like AI and Gemini activation.
  • Design, incubate, and scale programs and vertical-specific incubation businesses. Steer the execution of global initiatives within the region, ensuring they are translated into actual business impact and derive actionable insights from managed projects to refine commercialization tactics and address regional priorities with agility.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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