Microsoft

Regional Business Leader, Small and Medium Business (SMB)

Microsoft • $133K — $222K *
Atlanta, GA 30349In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering, or related field AND 8+ years in Sales or Marketing with IT products/services or equivalent experience.
  • 2+ years managing others.
  • 8+ years in sales negotiation.
  • 3+ years managing teams (directly or indirectly).
  • 5+ years leading sales/channel sales teams.

Responsibilities

  • Drive initiatives and capabilities for SMB segment success while mentoring and developing internal talent.
  • Cultivate influential relationships with stakeholders to optimize customer lifetime value via acquisition, retention, and growth strategies.
  • Manage SMB segment revenue growth for cloud solutions within local markets and develop strategies for securing cloud customers.
  • Lead the presentation and negotiation of deals, including custom amendments and ensuring resource allocation for customer queries.
  • Support realization of significant, complex deals that penetrate competitor markets through local partnerships.
  • Ensure continuity of customer/partner programs while monitoring satisfaction and changes affecting engagement.

Benefits

  • Opportunity for professional development and mentoring.
  • Diverse and inclusive workplace culture.
  • Access to a robust network of business partners and resources.
  • Participation in innovative sales strategies focused on customer success.
Full Job Description
Overview

As the SMB Regional Business leader, you will be accountable to the SMB segment business goals and be the SMB customer advocate across the organization. You are expected to provide strategic direction and drive alignment, influence, and impact across the organization, while helping nurture and grow leaders within the organization. You are also expected to guide the team in better structuring deals that drive annuity and cloud growth. This requires continuous innovation and evolution of our sales strategy, while remaining centered on the customer.

To be successful, you must have a deep understanding of the local markets, customer acquisition engines, licensing program and discount empowerment requirements, and upsell/cross-sell motions across services/products and the respective routes to market, specifically the partner channel ecosystem. You will lead a sales organization and work with key business partners from the partner, products and services, marketing, finance, and operations teams, driving alignment on the SMB strategy through the development of a holistic business plan, and ensure always on execution with the right level of investments to address customer needs and accelerate their digital transformation.

Responsibilities
  • You will drive initiatives and capabilities needed to deliver success within scope of accountability and works to develop/mentor/coach talent internally or develop plans to attract needed talent to Microsoft as well as develop a high-performing team by hiring diverse talent, prioritizing development and leading by example.
  • Proactively cultivates trusting and influential relationships with leaders/stakeholders creating cross-organizational clarity and supplement global data with local insights to optimize customer lifetime value through acquisition, retention and growth strategies leveraging scalable routes to market.
  • Manage SMB segment revenue growth and net new customer adds on cloud-based solutions offerings within local markets and prioritize go-to-market offerings and develop strategies for securing cloud customers through cloud solution provider (CSP) expansion within the local SMB market. Conduct sales performance and outlook reviews across key engines, solution area (CSA) and top deal pipe planning.
  • Reviews and leads the presentation of deals that will process, including any standard or custom amendments and documentation and proactively provides feedback to teams. Secures and leverages internal resources for teams to assist with customer queries regarding contract terms. Refines and validates legal amendments reflecting operational and other requirements granted in specific customer situations. Serves as an executive sponsor and leads negotiations on deal escalations.
  • Where appropriate, supports realization of deals that are complex, represent significant market share and/or penetrate competitor's market share by working directly with and through local partners.
  • Ensure continuity in the execution of customer or partner programs and maintain an awareness of customer satisfaction and changes in business practices that may impact customer-partner engagement.


Qualifications

Required/minimum qualifications

  • Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering, or related field AND 8+ years relevant Sales or Marketing experience with Information Technology products and/or services
    • OR equivalent experience.
  • 2+ years experience managing others.


Additional or preferred qualifications
  • 8+ years in sales negotiation ,
  • 3+ years direct/formal, indirect/informal, and/or project team people management experience
  • 5+ years of experience leading sales teams and/or people managers within Sales or Channel Sales organizations.


SMB Sales M5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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SEARCH MICROSOFT JOBS

At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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