Quality Manager

Hendrickson USA, LLC

$80K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree preferred, master's degree desirable.
  • ASQ Certified Quality Manager (CQM) certification preferred.
  • Lean 6 Sigma Green Belt is a plus.
  • 5+ years of quality experience in automotive or heavy manufacturing sectors preferred.
  • 3+ years of experience implementing quality systems in a manufacturing environment.
  • Strong problem-solving and decision-making skills.
  • Experience in supervision or leadership is preferred.

Responsibilities

  • Drive quality improvements across the facility.
  • Develop and enforce quality systems to ensure product excellence.
  • Represent the plant in quality matters with customers and suppliers.
  • Track and audit supplier quality performance and implement corrective actions.
  • Support quality assurance in new product development and engineering initiatives.
  • Maintain the internal audit schedule and ensure corrective actions are completed.
  • Lead continuous improvement programs and achieve departmental goals.

Benefits

  • Light to moderate travel (10-25%).
  • Office environment work setting.
  • Opportunity to manage and develop a quality staff.
Full Job Description
Tasked with driving quality improvements and standards in all areas of the facility. Primary measures of performance: internal and external PPM, customer concerns, first pass yield, scrap percentage, completion of corrective actions, supplier quality performance, and on time PPAP completion.

Essential Functions:
  • Manage and develop plant quality staff.
  • Develop, implement and maintain plant quality systems and policies that ensure product quality is outstanding. Maintain IATF 16949 and ISO 9001 registration.
  • Interface with customers, suppliers, division personnel and others outside plant to represent the Plant for quality matters and assure communication, cooperation, and coordination of efforts.
  • Develop and maintain supplier quality metrics to track supplier performance. Complete supplier quality audits and issue supplier corrective actions as required.
  • Provide QA support for new product development and engineering projects.
  • Maintain and execute internal audit schedule and lead effort in completion of corrective and preventative actions.
  • Participate in, lead, and direct continuous improvement efforts. Responsible for achievement of quality department goals and objectives.
  • Manage programs on gauging, calibration, capability, statistical techniques, control plans & PFMEAs.
  • Maintain the incoming inspection process including receiving inspection instructions.

Education and Training
  • Four-year degree preferred, master's degree desirable.
  • American Society for Quality (ASQ) certification as a Certified Quality Manager (CQM) preferred.
  • Lean 6 Sigma Green Belt desirable.

Minimum Qualifications
  • 5 years Quality experience in the automotive or heavy manufacturing sector preferred.
  • Minimum three years implementing quality systems in a manufacturing/design environment.
  • Experience with processes (machining, assembly, kitting, and distribution), products and/or industry highly desirable.
  • Ability to prioritize, plan and execute multiple responsibilities, projects and activities.
  • Excellent problem solving and decision-making skills.
  • Supervision/leadership experience preferred.

Physical Demands
  • Frequent sitting, working at a computer for extended periods of time.
  • Light to moderate travel; 10-25%.

Environmental Conditions
  • Office environment.

Behavioral Traits
  • Ability to work both independently and in collaboration with others.
  • Self-motivated.
  • Strong integrity.
  • Well organized.
  • Thorough and conscientious about his/her work.


*This is not a comprehensive list of duties. Duties may change without notice in management's sole discretion.

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