Job DescriptionQuality ManagerResponsible for managing and supporting employees in identifying, monitoring, evaluating, educating, and improving processes affecting the care of patients as evidenced by measurable and sustained outcomes. Provides day-to-day operational leadership in the functional areas of quality improvement consulting and patient safety. Manages the development and implementation of quality initiatives. Owns and oversees end to end strategies to ensure the highest rating through appropriate measurement bodies, including The Joint Commission (TJC), Centers for Medicare/Medicaid Services (CMS), Anthem, ISDH and other 3rd party payors. Monitors progress and demonstrates improvements toward established goals, which may include maximizing revenues through quality scores. Serves as a resource for quality data and performance improvement, High Reliability Organization (HRO) principles, error prevention, and patient safety culture for the hospital leadership team.
This is a hybrid role with one remote day per week Monday-Friday day shift supporting Bloomington, Bedford, and Paoli Hospitals. Candidates must have previous quality experience.
Key RelationshipsReports to: Quality and Safety Director
Direct Reports: 8
Key Relationships: Clinical Leaders Across the South Region
Candidate QualificationsCandidates for the position will be evaluated according to the following criteria and competencies.
- Bachelor's Degree is required. Master's Degree is preferred.
- Requires 5-7 years of relevant experience.
- Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
- Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) certification preferred.
- Five years of progressively more responsible experience in Quality Improvement or equivalent experience including those deemed to be qualified through an internal succession planning process is required.
This is a hybrid role with one remote day per week Monday-Friday day shift supporting Bloomington, Bedford, and Paoli Hospitals. Candidates must have previous quality experience.
