Eurofins Lancaster Laboratories

Quality Manager

Eurofins Lancaster Laboratories • $75K — $95K *
Lancaster, PA 17603In-Person
Food & Beverages
Less than 5 years of experience
Yesterday
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in science or a related degree, or equivalent experience
  • Willing to work overtime, weekends, and holidays as needed
  • Authorization to work in the United States without restriction

Responsibilities

  • Promote company vision and ensure regular attendance
  • Ensure compliance with ISO/IEC 17025 and relevant regulations
  • Review and manage controlled documents and staff training records
  • Conduct audits and generate reports on quality findings
  • Monitor non-conformances and assist in root cause analysis
  • Ensure proper equipment maintenance and qualification
  • Coordinate quality management reviews and communicate with stakeholders

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Life and disability insurance
  • 401(k) plan with company matching
  • Paid vacation and holidays
Full Job Description
Job Description

Shift: Monday- Friday, 10:30am-7pm (Additional hours as needed).

The Local Quality Manager will be responsible for supporting the operational and technical supervisor in ensuring timelines and quality measures are met and technicians are on task. This position may have authority over local quality specialist(s) for delegated quality tasks.

Essential Duties and Responsibilities:
  • Demonstrates and promotes the company vision
  • Regular attendance and punctuality
  • Reads, understands and follows management system requirements as relevant to responsibilities, including but not limited to requirements found in the Quality Manual, SOPs, Local Work Instructions and Methods which in turn ensures compliance with ISO/IEC 17025/AOAC ALACC requirements and relevant government regulatory requirements
  • Reviews and distributes new/revised controlled documents and ensures the proper maintenance/disposal of superseded SOPs
  • Acts as a resource for laboratory personnel for correct application and interpretation of internal quality documents
  • Ensures staff is aware and trained on documents and requirements relevant to their responsibilities and reviews employee training records on a regular basis to ensure training records are properly completed and on-file
  • Ensures daily process controls for enumeration and pathogen testing are prepared with client samples and evaluates data to ensure it meets pre-defined acceptance criteria
  • Conducts annual self-audit, conducts or coordinates monthly method audits, and generates audit reports including findings
  • Ensures non-conformances and complaints are identified and documented and that timeliness requirements are met. Monitors non-conformances, root cause analysis, and complaint resolutions for trends. Assists in root cause analysis and corrective action efforts
  • Ensures equipment is properly qualified and maintained. Maintains equipment list and calibration schedule and ensures that calibrations are performed in a timely manner. Ensures the qualifications of contracted calibration services
  • Verifies results and submits results, either electronically or in hard copy, to the appropriate personnel for transmission, in a timely manner
  • Maintains schedule and participation in proficiency testing programs with technical management
  • Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers
  • Coordinates the monitoring and review of the performance of quality critical suppliers; maintains a list of currently approved suppliers
  • Conducts Quality Management Review meeting at least once per year in cooperation with laboratory management
  • Accompany auditors (e.g. ISO quality inspectors) during audits of the laboratory and coordinates responses to audit findings
  • Maintain cooperative working relationships with all company employees. Communicate orally and in writing to co-workers. This includes "intra" and "inter" departmental employees
  • Adhere to all health, safety, and environmental regulations relative to assigned analytical work; maintain and assist others in maintaining a clean, safe work environment
  • Performs other duties as assigned


Qualifications
  • Bachelor's degree in science or other related degree concentration, or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major)
  • Willing to work overtime, weekends, and holidays as needed
  • Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Preferences:
  • Bachelor's degree in Food Science or Microbiology preferred

Ability and/or Skill:
  • Prefer experience or coursework in laboratory procedures, data analysis, computer operations, mathematics, and technical/business writing
  • Previous experience in a production style laboratory preferred
  • Prior in-depth experience working in an ISO 17025 accredited testing laboratory and with QC/QA programs an important advantage
  • A strong understanding of food microbiology and corrective action investigation is strongly desired
  • Excellent interpersonal and organizational skills with excellent attention to detail
  • Excellent communication skills
  • Self-motivated and driven critical thinker able to work in high pace and rapidly changing environment
  • Responsive problem solver and action oriented


Additional Information

Shift: Monday- Friday, 10:30am-7pm (Additional hours as needed).

What we offer:
  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

About Eurofins Lancaster Laboratories

Eurofins Lancaster Laboratories is a leading contract research organization (CRO) providing analytical, research and testing services to clients in the pharmaceutical, biopharmaceutical, biotechnology, crop protection, chemical, food, environmental and consumer products industries. The company was founded in 1961 and has grown to become one of the largest CROs in the world, with over 50 locations in 20 countries. Eurofins Lancaster Laboratories is part of the Eurofins Scientific Group, a global leader in bioanalytical testing and laboratory services. The company's services include method development and validation, stability testing, quality control testing, and regulatory compliance support.
Learn more about Eurofins Lancaster Laboratories
Size
12,000 employees
Industry
Pharmaceuticals & Biotech
* Ladders Estimates

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