Summary

This vacancy is for a GS-0343-14, Quality Management Program Analyst located in the Department of Homeland Security, U.S. Coast Guard, ASSISTANT COMMANDANT FOR PREVENTION POLICY -CG-5P in WASHINGTON, District of Columbia.

This vacancy is open to current U.S. Coast Guard employees and CTAP eligibles.

Duties

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You will serve as a Quality Management Program Analyst and Advisor to managers on quality management activities in CG-5P and be responsible for quality program oversight and development.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include:

• Program Performance Analysis: Plans and executes broad, long-term analytical studies to assess the effectiveness, efficiency, and productivity of substantive, mission-oriented programs. Develops and applies various techniques to measure and report on performance.
• Quality Management Program Development and Sustainment: Supports and guides the development and implementation of the Mission Management System (MMS) across the enterprise, ensuring it meets organizational quality and reliability standards.
• Project and Team Leadership: Guides the planning, organizing, and leading of all phases of multi-functional efforts to evaluate and improve quality management processes, including the integration between various functional areas.
• Process Standardization and Documentation Management: Analyzes current program quality documents, operating procedures, and workflows to identify overlaps and redundancies. Leads efforts to standardize, consolidate, and streamline processes and associated documentation.
• Auditing and Program Review: Plans, participates in, or leads MMS audits and reviews of directorate offices and commands. Analyzes program functions to discern trends and evaluates the implementation of new procedures to ensure compliance.
• Advisory and Consultation Services: Serves as a program analyst and advisor to managers and executives on quality management activities. Provides advice, consults, and facilitates executive management reviews, providing recommendations for improving program effectiveness.
• International Maritime Compliance and Representation: Leads, coordinates, and participates in International Maritime Organization (IMO) audits of the US implementation of applicable international maritime treaties. Contributes to the development of US positions for international negotiations.

Requirements

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Conditions of employment

All qualification requirements must be met by the closing date of the announcement.

Do NOT include the following types of information in your resume:

• Social Security Number (SSN)
• Date of Birth (DOB)
• Photos of yourself (if included on your resume you will not be considered for this position)
• Personal information: such as age, gender, religious affiliation, etc.

Key Requirements:

• Must be a U.S. Citizen.
• Must be registered or exempt from the Selective Service. See www.sss.gov
• A one-year probationary period may be required.
• To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a Secret clearance.
• This is not a Bargaining Unit position.
• Time-in-Grade requirement must be met by the closing date of the vacancy.
• All Federal employees are required to have Federal salary payments made by direct deposit.

The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Qualifications

To qualify at the GS-14 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-13 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis.

• Analyzing compliance with marine safety, security, or environmental protection policies, including the U.S. implementation of international maritime treaties (e.g., IMO conventions). This includes identifying non-compliance and recommending corrective actions.
• Applying recognized quality management standards (such as ISO 9001) to develop or improve a Quality Management System (QMS) for mission-oriented programs. This includes using QMS principles to enhance work processes, operational procedures, or cross-functional collaboration.
• Assessing program effectiveness and compliance through comprehensive analysis and formal audits. This includes collecting and analyzing performance metrics, conducting program audits against established standards, or translating findings into actionable recommendations for leadership.
• Guiding and coordinating multi-functional project teams through all phases of process evaluation and improvement initiatives. This includes planning, organizing, or leading efforts to implement mission-critical management systems and standardized processes at the program and field levels.
• Serving as an internal consultant to advise managers and executives on quality management activities and process reengineering. This includes developing and presenting recommendations to leadership for improving program effectiveness, streamlining organizational processes, or procedural documentation.

NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

NOTE: Education cannot be substituted for experience at this grade level.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

Only experience and education obtained by the closing date of this announcement will be considered.

Additional information

Due Weight

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.