Hitachi America

Quality Lead Software & System Design

Hitachi America$104K — $134K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Engineering/Quality Assurance in Railway or comparable industry
  • 5+ years in Root Cause Analysis and Corrective Action Implementation
  • 5+ years as a Quality Assurance Manager (QAM)
  • Bachelor's degree in Software/Electrical/Mechanical Engineering or equivalent
  • Process Improvement background (Six Sigma, DMAIC)
  • Strong understanding of CENELEC standards and Quality Management Systems
  • Familiarity with ISO9001 and ISO 27001 standards

Responsibilities

  • Support implementation of processes and procedures for uniformity
  • Provide problem-solving support for the discipline's Quality commitments
  • Ensure integration of discipline-specific processes into bids and projects
  • Consolidate and address questions from Quality Assurance Managers and Customers
  • Oversee the discipline transformation plan to resolve key Quality issues
  • Identify trends related to process application and organizational maturity
  • Manage customer expectations and concerns effectively

Benefits

  • 100% company-paid Health, Dental, and Vision plans
  • Retirement Savings Plan with company contributions and match
  • Three weeks of vacation plus additional company holidays
  • Maternity/Parental/Adoption top-up pay
  • Annual Incentive plan
  • Company paid Life Insurance, STD, and Employee Assistance Plan
Full Job Description
Location:
Toronto, Ontario, Canada

Job ID:
R1012590

Date Posted:
2026-07-07

Company Name:
Hitachi Rail Canada Inc.

Profession (Job Category):
Quality Management

Job Schedule:
Full time

Remote:
No

Job Description:

The Quality Lead contributes to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders. They may be involved in any of the following three disciplines:
Engineering Quality Lead
Industry & Supply Chain Quality Lead
Services Quality Lead

Key Accountabilities
  • Support the Discipline Process Owner(s) to ensure that processes and procedures are
    implemented in a uniform manner, that tools are reliable and that employees are trained to the required level of competence:
  • Support the Discipline Process Owner(s) to ensures that the discipline is organized such that it
    is able to meet its Quality commitments, and provides problem-solving support where necessary
  • Support the Discipline Process Owner(s) to ensure the proper implementation of the procedures and policy set up to verify discipline-specific processes and integrate them into bids, projects and products
  • Collects and consolidates any questions raised about the profession by Quality Assurance
    Managers and Customers, and addresses these issues in a transverse manner.
  • Be responsible to ensure that the discipline transformation plan addresses key Quality issues,
    and that it effectively delivers the expected results.
  • Identifies trends and alerts relative to identified structural problems: Application of procedures, maturity of the organisation (consolidated view), correlation with other sources of information.
  • Be responsible to ensure that critical action plans are implemented in a timely manner, assesses their efficiency and issues an alert in the event of any discrepancy, Analyses the root causes and makes sure that corrective measures are included in performance
    plans, Capitalizes on feedback from the teams concerned.
  • Be responsible to ensure that the Customer's concerns and expectations are understood and
    effectively managed


Key Requirements
  • 10 years Engineering/Quality Assurance in Railway Industry or comparable experience in other Industry
  • +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure
  • Investigation andreporting
  • +5 years of experience as a Quality Assurance Manager (QAM)
  • B.S Software/Electrical/Mechanical Engineering or equivalent
  • Process Improvement Training or background (Six Sigma, DMAIC, ...)
  • Good Working Knowledge of:
  • - CENELEC standards
  • - Quality Management Systems
  • - Project Lifecycle and Deployment
  • - Product Lifecycle
  • - ISO9001, ISO 27001


Preferred Qualifications
  • Six Sigma Black or Green Belt, Lead Auditor Qualification in ISO 9001 and 27001,

Communication & Training Skill

Total Compensation Range (Base Salary + Annual Incentive plan) : $ 104,840 - $134,623

The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
  • Health, Dental and Vision plans - 100% of premiums are company-paid
  • Retirement Savings Plan with a company contribution and a match, and without vesting period
  • Company paid holidays - 3 weeks of vacation, Holiday closure, personal emergency leave days and sick days
  • Maternity/Parental/Adoption top up pay
  • Annual Incentive plan
  • Company provided Life Insurance, STD and Employee Assistance Plan


This posting relates to an existing vacancy.

Our hiring process uses both human and technology-assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers

About Hitachi America

Hitachi America is a subsidiary of Hitachi, Ltd., a Japanese multinational conglomerate. They provide a wide range of products and services, including information technology, power systems, and social infrastructure. They work with clients in a variety of industries, including healthcare, transportation, and finance. They are committed to sustainability and social responsibility, and have implemented various initiatives to reduce their environmental impact.
Learn more about Hitachi America
Size
368,247 employees
Industry
Founded
1959
NASDAQ

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