Quality Engineer LeadShipperHQ is looking for a QA Lead who is passionate about building a culture of quality, leading by example, and driving continuous improvement across our engineering organization. If you're excited about mentoring engineers, scaling test automation, improving development processes, and ensuring customers receive a reliable, high-performing product, we'd love to hear from you.
Position Overview
As our QA Lead, you'll own the overall quality strategy for the engineering organization while remaining hands-on with testing and automation. You'll work closely with Product and Engineering leadership to establish scalable testing practices, mentor the QA team, and continuously improve how we deliver software.
- Lead and mentor the QA team, fostering a culture of quality, accountability, and continuous improvement.
- Own our testing strategy, balancing manual and automated testing while driving an automation-first approach.
- Design, build, and maintain automated test frameworks, including AI-assisted and dynamically generated test cases.
- Collaborate with Product and Engineering to define test plans, improve test coverage, and ensure features meet business requirements.
- Support and improve CI/CD pipelines by integrating automated testing into GitLab workflows.
- Document, prioritize, and help resolve defects while driving root cause analysis and process improvements.
- Champion best practices in software quality, performance testing, and release readiness across the engineering organization.
- Evaluate and implement AI tools that improve testing efficiency and engineering productivity.
- Navigate ambiguity, prioritize effectively, and lead quality initiatives in a fast-moving environment.
What We're Looking For- Experience leading or mentoring QA engineers in an Agile software development environment.
- Strong experience building and maintaining automated test frameworks.
- Hands-on experience with Playwright or similar browser automation tools (Cypress, Selenium, etc.).
- Experience developing test strategies for web applications, APIs, and integrations.
- Experience working with CI/CD platforms such as GitLab or Bitbucket.
- Practical experience using AI tools (Claude Code, ChatGPT, Gemini, Copilot, etc.) to accelerate testing and automation.
- Ability to write moderately complex SQL queries (MySQL or similar).
- Familiarity with Docker, Unix/Linux, Git, and modern software development practices.
- Strong analytical, organizational, and project leadership skills with the ability to manage multiple priorities.
- Excellent communication skills with the ability to partner effectively across Product and Engineering.
- A proactive, systems-thinking mindset with a passion for improving quality, processes, and team effectiveness.
If you meet most but not all qualifications, we encourage you to apply. We value potential and learning agility.
Benefits and Perks:
- Collaborate with a motivated team, directly tying your results to organizational success
- 22 days of PTO plus public holidays
- 401k Match
- Medical, Dental, and Vision Insurance
- Maternity and Paternity Leave
- This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area
- Compensation is based on experience
