Position OverviewAs a Quality Engineer within PNC's C&IB's organization, you will be based in Dallas, TX or Pittsburgh, PA.
Quality Engineer Expert – QE Platform & Enablement
Role Summary
The Director level Quality Engineering Expert for Platform & Enablement owns the shared quality foundations that enable scale, consistency, and predictable delivery across all C&IB domains. This role is accountable for eliminating systemic delivery constraints by centralizing ownership of test environments, test data capabilities, automation platforms, and governance.
The role primarily leads senior individual contributors, including QE Architects and Principal Quality Engineers, and ensures their expertise is leveraged effectively across domains rather than duplicated within them.
Reporting Line & Scope
• Reports to: Head of C&IB Quality Engineering
• Leads: Senior ICs (QE Architects, Principal Quality Engineers) and small enablement pods.
• Scope: Horizontal enablement supporting Payments, Commercial Lending, Digital, and Capital Markets
• Key partners: Engineering Leaders, Architecture, Platform Engineering, DevOps/SRE, Infrastructure, Data Platforms, Security, Risk & Control
Operating Context Across C&IB, delivery teams encounter recurring, non domain specific challenges that directly impact delivery predictability and risk:
• Preprod environment instability and shared resource contention
• Slow or manual test data provisioning
• Fragmented automation frameworks and inconsistent tooling
• Inconsistent quality metrics and limited actionable signals
Scope (What This Role Owns)
Test Environment Management
Test Data Capabilities
Automation Platforms & Standards
Quality Governance, Metrics & Execution Discipline
Applied Quality Engineering Innovation
Key Accountabilities
• Direct senior ICs to design and deliver scalable, reusable QE platforms and standards
• Remove systemic delivery constraints impacting multiple domains
• Drive platform led, applied innovation that improves quality outcomes and reduces execution risk
• Ensure innovation initiatives transition into run state capabilities with ownership, adoption, and metrics
• Use execution data and quality signals to identify risk hot spots and prioritize enablement investments
• Own vendor/tooling strategy and financial stewardship for horizontal QE capabilities
Responsibilities
• Build and execute a multi quarter enablement roadmap with clear milestones and measurable outcomes
• Guide QE Architects and Principal Engineers in defining patterns, standards, and reference implementations
• Establish intake and prioritization models balancing domain demand with enablement capacity
• Partner with platform, infrastructure, and data teams to deliver committed improvements
• Drive adoption of platforms and standards through enablement, coaching, and influence—not mandate
• Provide executive level visibility into constraints removed, innovation scaled, and delivery readiness impact
Success Measures
• Reduced environment and test data related delivery delays across domains
• Faster, more predictable test execution cycles
• Increased automation reuse, reliability, and signal quality
• Consistent, leadership ready quality metrics across verticals
• Demonstrable reduction in delivery risk driven by systemic issues
• Innovation outcomes converted into widely adopted, stable QE capabilities
Qualifications
• 15+ years in Quality Engineering / Software Engineering
• 8–10+ years leading senior engineers, architects, or enterprise scale enablement teams
• Proven success building shared engineering platforms or standards adopted at scale
• Demonstrated ability to translate emerging ideas into operationalized capabilities
• Strong executive communication and cross organization influence
Job Description- Uses technical expertise to lead the implementation of the current state strategy for Quality Engineering.
- Responsible for the development of the future state vision of the function, individually at the business unit level and in partnership for the organization. Provides guidance and advises on complicated technology issues for application development, implementation and automation.
- Provides application testing expertise and ensures required inspections are complete and validated to adhere to established company, industry, and regulatory standards.
- Drives automation efforts to deliver increased efficiency and standardization in testing methodology.
- Oversees and owns the timely and proper execution of the risk management program within Quality Engineering, including control ownership.
- Provides coaching, mentorship, and training to Engineering Managers and Quality Engineers.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAnalytical Thinking, Automation, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing
CompetenciesAnalytical Thinking, Application Maintenance, Application Testing, Effective Communications, Internal Controls, Organizational Governance, Process Management, Regulatory Environment - Financial Services, Software Quality Assurance And Testing, System Testing
Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.
