Avery Dennison

Quality Assurance Manager

Avery Dennison • $104K — $155K *
Toronto, ON M3C 0E3In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BSc degree in Engineering or a related field.
  • 5+ years' experience in manufacturing process management.
  • Proficient in developing standard operating procedures.
  • Familiarity with recognized Quality Management Systems (QMS) like ISO.
  • Demonstrated ability to lead cross-functional teams to meet deadlines.
  • Willingness to travel as required.

Responsibilities

  • Oversee site-level quality operations to ensure compliance with standards.
  • Manage customer complaint investigations and ensure corrective actions are effective.
  • Partner with Procurement to manage supplier quality and conduct performance reviews.
  • Support new product launches and adapt quality plans as necessary.
  • Execute internal audits and align site quality strategy with global objectives.
  • Analyze and report quality metrics for consistency across systems.
  • Supervise and develop direct reports with training and mentorship.

Benefits

  • On-site leadership role for hands-on quality management.
  • Involvement in continuous improvement initiatives and operational excellence.
  • Exposure to global quality strategies and practices.
  • Opportunity to lead cross-functional teams and impact company deliverables.
Full Job Description
Job Description

As the Quality Assurance Manager, you will oversee site-level quality operations to ensure products meet customer requirements and company standards. This position is responsible for driving customer and supplier quality management, leading root cause complaint investigations, and directing product inspection and release programs. Additionally, the Quality Assurance Manager manages direct reports, supports new launches, conducts plant capacity and performance studies, and leads continuous improvement initiatives.

This is an on-site quality leadership role managing site compliance, quality strategy, and direct reports.

Customer Management
  • Oversee effective, timely customer complaint investigations across all departments to root cause, ensuring effective corrective actions, proper escalation, and management reviews to prioritize improvements.
  • Utilize standard processes, procedures, and databases to manage complaints and align internal quality processes with customer specifications and requirements.

Supplier Management
  • Manage supplier quality issues and partner with Procurement to set quality expectations, conduct regular supplier performance reviews, and build continuous improvement plans.
  • Support Procurement/GSPD with supplier audits and ensure outsourced ("Buy & Sell") products meet internal quality standards.

Quality Planning & Compliance
  • Support GSPD during new product launches, revising quality plans as needed.
  • Manage site quality inspection and release programs (raw materials, first piece, in-process, finished goods), calibrate all test equipment, and maintain a system for quality document collection, storage, and distribution.
  • Align site quality strategy with global objectives, execute internal audits, and implement global inspection plans and SOP metrics.

Metrics & Management Reviews
  • Collect, analyze, and report quality and productivity metrics on time, ensuring alignment with regional/global calendars, definitions, and cross-system data consistency.

Training & People Development
  • Manage direct reports with clear goals; develop regulatory and needs-based training plans.
  • Coach and mentor quality staff on problem-solving methodologies and quality tools.

Industrial Engineering & Operational Excellence
  • Conduct work and capacity studies; track data for plant capacity, output, scrap, efficiency, and incentives.
  • Lead continuous improvement projects, measure effectiveness, and submit weekly, monthly, and annual performance reports on time.

Global/Regional Coordination
  • Serve as an extension of the Global/Regional Quality Teams, responding to regional requests and executing special projects (e.g., sample collections, corrective action deployments).
  • Act as the site Quality Compliance Lead to maintain overall compliance programs.


Qualifications
  • BSc degree in Engineering, or other relevant field, required.
  • 5+ years' experience in process management in a manufacturing organization.
  • Orientation to develop standard operating procedures and exposure to Lean Management tools and techniques for effective problem solving.
  • Experience with recognized Quality Management Systems (QMS) such as ISO or similar industry standards, including audit procedures and certification processes.
  • Demonstrated ability to drive cross-functional teams toward achieving targets and company deliverables within given timelines.
  • Ability to travel


Additional Information

The salary range for this position is $104,025 - $155,344 / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.

About Avery Dennison

Avery Dennison Corporation (Avery Dennison), is engaged in the production of pressure-sensitive materials, and a variety of tickets, tags, labels other converted products, and office and consumer products through embossing, printing, stamping and die-cutting. The Company operates in two segments: Pressure-sensitive Materials and Retail Branding and Information Solutions. In addition to its reportable segments, the Company has other specialty converting businesses comprised of Vancive Medical Technologies (Vancive) and Designed and Engineered Solutions (DES). Some are sold by the Company in converted form as printable media, tapes and reflective sheeting. In July 2013, Avery Dennison Corp completed the sale of its Office and Consumer Products and Designed and Engineered Solutions businesses to CCL Industries Inc.

Avery Dennison Careers

Join the vibrant team at Avery Dennison, a global leader in materials science and manufacturing, where innovation and leadership drive us forward. This is an unparalleled opportunity to become part of a company that thrives on diversity, professional growth, and cutting-edge technology. Work You’ll Do At Avery Dennison, we offer job opportunities that allow you to collaborate with some of the brightest minds in the industry. Our team is dedicated to excellence and pushing the boundaries of what's possible. Engage in work that transforms industries and enhances everyday lives through our innovative products. Lead in a Unique Market Position Avery Dennison stands at the forefront of material science, providing you with a unique position in the marketplace. Here, you can lead projects that merge technology, sustainability, and creative solutions to meet the evolving needs of our global clients. Join Our Diverse and Inclusive Team We pride ourselves on fostering an inclusive culture where diversity is celebrated, and every voice is heard. With over 30,000 dedicated professionals worldwide, Avery Dennison is where you can connect with a global network, enhancing your professional and personal growth. Innovative Work Environment Dive into a role where innovation is at the core of everything we do. Avery Dennison is committed to maintaining a culture of continuous improvement and cutting-edge solutions that anticipate market needs. Career Development and Benefits Avery Dennison is committed to the professional development of its employees. We support your career journey with extensive training programs, leadership development opportunities, and a commitment to promoting from within. Enjoy comprehensive benefits that support your lifestyle and well-being, from health to educational assistance, ensuring a balanced and fulfilling career path. Internship Programs Start your career with Avery Dennison’s internship programs. Gain invaluable industry experience, develop essential skills, and build your professional network. Our internships provide a robust foundation in our core business areas and foster a pathway to full-time employment. Explore Job Opportunities Whether you’re looking to advance your career or start a new chapter, Avery Dennison offers a range of positions across various functions. From engineering to marketing, our team is hiring individuals who are passionate, curious, and driven to excel. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for innovative, team-oriented, and solution-driven individuals. Explore the opportunities to take your career to the next level at Avery Dennison. Keep Up to Date Stay informed with career tips, industry insights, and company news—all from the people who work here. Avery Dennison is a place where your career can flourish, surrounded by supportive peers and forward-thinking leaders. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Avery Dennison. Avery Dennison is not just a workplace—it’s a terrain where your career aspirations become achievements. Join us in making a meaningful impact on society and your professional life.
Learn more about Avery Dennison
Size
36,000 employees
Market Cap
$14.5 billion
Industry
Manufacturing & Automotive
Net Income
$555.9 million
Founded
1935
5 Year Trend
+6.7%
Revenue
$6.9 billion
NASDAQ
AVY
* Ladders Estimates

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