Quality Assurance Engineer II

Upbound Group, Inc.

$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, Computer Science, or related field (or equivalent experience)
  • 2-5+ years in QA, testing, or technical roles
  • Strong problem-solving skills with experience in data analysis and root-cause identification
  • Excellent written and verbal communication skills for technical reporting
  • Detail-oriented with the ability to identify minor discrepancies affecting product safety

Responsibilities

  • Monitor and inspect production workflows and software code to identify errors early
  • Develop and implement quality control protocols and safety guidelines
  • Track and document bugs and performance results; prepare reports for management
  • Perform root cause analysis to investigate product defects and system failures
  • Collaborate with developers and engineers to verify fixes and enhance product design
  • Ensure compliance with industry standards and regulations

Benefits

  • Full health benefits including medical, dental, and vision
  • 401(k) matching program (5%/4%)
  • Discretionary time off (DTO) policy
  • Health savings account (HSA) with employer contributions
  • Tuition reimbursement for STEM degrees
  • Access to unlimited LinkedIn Learning courses
  • On-site gym facilities with showers
  • Free car charging stations
Full Job Description
Quality Assurance Engineer II(Draper Utah, In-Office)

ABOUT THE POSITION

We are looking for a detail-oriented Quality Assurance professional to join our team. In this role, you will monitor processes, test products or systems, and identify defects to ensure our final output meets the highest standards of quality and regulatory compliance.

KEY RESPONSIBILITIES
  • Monitor and Inspect: Review production workflows, test software code, or inspect physical goods to catch errors early
  • Develop Standards: Help create and implement quality control protocols, testing plans, and safety guidelines
  • Track and Report: Document bugs, non-conformances, and test results accurately; Prepare routine performance reports for management
  • Root Cause Analysis: Investigate product defects or system failures to find the core problem and prevent future occurrences
  • Collaborate: Work closely with developers, engineers, and operations teams to verify fixes and improve overall product design
  • Compliance: Ensure all processes align with industry regulations and standards


QUALIFICATIONS
  • Bachelor's degree in Business, Engineering, Computer Science, or a related field (or equivalent work experience)
  • 2-5+ years of experience in a QA, testing, or manufacturing/technical role
  • Strong problem-solving abilities with experience using data tools, root-cause analysis, and statistical process control.
  • Excellent written and verbal communication skills to write clear technical reports and train team members.
  • Meticulous habits to spot minor discrepancies that could impact the final user or product safety


COMPENSATION/BENEFITS
  • Full health benefits-Medical/Dental/Vision
  • 401(k) match, 5%/4%
  • DTO (discretionary time off)
  • Health savings account (HSA) with company contribution
  • College tuition reimbursement program (STEM degrees)
  • Unlimited use of Linkedin Learning
  • On-site gym and showers
  • Free car charging


Work Location

Ability to work in the Draper, Utah office, Monday through Friday, with travel between locations as necessary based on transformation and governance activities.

Sponsorship

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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