We are seeking an experienced QA Automation Manager to lead and scale a high-performing QA automation team responsible for ensuring the quality and reliability of critical Store Technology Systems. This role requires strong leadership, technical expertise, and a proactive quality mindset to drive automation strategy, improve testing efficiency, end-end testing coordination and ensure seamless delivery in a fast-paced agile environment.

The ideal candidate will mentor automation engineers, lead End-End Testing, define testing strategies, QA lab maintenance and collaborate cross-functionally to deliver high-quality software while continuously improving QA processes.

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and grow a team of QA Automation Engineers.
• Promote a strong QA mindset: “Build together, break together, and continuously improve.”
• Foster collaboration between QA, development, product, and business teams.
• Drive a culture of innovation, accountability, and quality ownership.
• Maintain the QA Lav environment

Automation Strategy & Execution

• Define and implement scalable test automation strategies and frameworks.
• Guide the team in building automation frameworks from scratch where needed.
• Ensure best practices in test automation, including maintainability, scalability, and reusability.
• Oversee test coverage across UI, API, and performance testing layers.

Quality Engineering & Testing

• Contribute to user story definition, ensuring testability and risk mitigation.
• Identify business risks and ensure they are addressed through testing strategies.
• Review and approve test plans, test cases, and test execution reports.
• Drive adoption of TDD, BDD (Gherkin) practices across teams.
• Lead the overall End-End Testing of Store Systems team and coordinate the efforts across internal and external teams, as needed.

Agile & Process Excellence

• Actively participate in SCRUM ceremonies and ensure QA integration in Agile workflows.
• Define and enforce quality gates within CI/CD pipelines.
• Continuously improve QA processes and efficiency through automation and tooling.

Technology & DevOps Integration

• Ensure integration of test automation within CI/CD pipelines (Jenkins or similar).
• Oversee usage of testing tools such as:
  • Selenium WebDriver
  • Cypress
  • Karate
  • JMeter
• Guide implementation of cloud-based testing solutions using:
  • AWS (Lambda, Step Functions, CloudWatch)
• Align QA practices with modern web applications built using Node.js and MongoDB.

Required Qualifications

Experience

• 10+ years of overall QA experience with at least:
  • 6+ years in QA Automation
  • 4+ years in a QA leadership or managerial role
• Hands-on experience in building automation frameworks from scratch.
• Strong background in web application testing and development.

Required Technical Skills

Programming & Development

• Strong expertise in at least one programming language:
  • JavaScript, Java, C#, or similar
• Experience with modern web technologies and architectures.

Automation Tools

• Hands-on experience with:
  • Selenium WebDriver
  • Cypress
  • Karate
  • JMeter (performance testing)

Cloud & Backend Technologies

• Minimum 2 years experience with:
  • MongoDB
  • Node.js
  • AWS (Lambda, Step Functions, CloudWatch)

DevOps & CI/CD

• Experience with:
  • Jenkins or similar CI/CD tools
  • Pipeline design and implementation
• Integrating automation into CI/CD workflows.

Testing Practices

• Strong knowledge of:
  • Test case design and test planning
  • TDD, BDD (Gherkin)
  • Risk-based testing

Soft Skills

• Strong leadership and people management skills.
• Creative, out-of-the-box thinker—especially in solving complex quality challenges.
• Excellent communication and stakeholder management skills.
• Collaborative team player with cross-functional alignment capabilities.

Preferred Qualifications

• Experience working on large-scale retail or store technology systems.
• Exposure to distributed systems or microservices-based architecture.
• Familiarity with performance and security testing practices.

Success Metrics

• Improved automation coverage and reduced manual testing effort.
• Faster release cycles with high quality.
• Reduction in production defects and business-impacting issues.
• High team engagement and skill growth.