CSG International

QA Manager

CSG International$80K — $95K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in food manufacturing, food ingredients, or a related field
  • Strong knowledge of FSMA, HACCP, and GFSI standards such as SQF or FSSC 22000
  • Proven track record in conducting risk assessments and root-cause analysis
  • Ability to thrive in fast-paced environments while managing multiple priorities
  • Degree in a scientific or technical discipline like Food Science or Biology required
  • Bilingual in English and Spanish necessary
  • Experience in training and developing teams across all organizational levels

Responsibilities

  • Lead site Quality Assurance and Food Safety program initiatives
  • Enhance food-safety systems in line with industry standards
  • Develop and validate quality and food-safety programs
  • Conduct risk assessments and implement corrective actions
  • Maintain comprehensive HACCP and Food Safety documentation
  • Engage actively on the production floor to identify quality opportunities
  • Partner with cross-functional teams to quickly resolve quality issues

Benefits

  • Opportunity for professional growth in a key role within a growing company
  • Visible impact on improving food safety and quality standards
  • Engagement with various departments, enhancing professional collaboration
  • Hands-on leadership position with direct influence on operational practices
  • Commitment to building a proactive food safety culture throughout the facility
Full Job Description
Quality Assurance & Food Safety Manager Location: New Jersey Work Arrangement: Fully On-Site Industry: Food Ingredients / Food Manufacturing Confidential Search A growing food ingredient manufacturer in Paterson, NJ is seeking a hands-on Quality Assurance & Food Safety professional to support and lead quality, food safety, regulatory compliance and continuous improvement across its manufacturing operation. This opportunity would suit an established Quality Manager or a strong Quality Supervisor ready to take the next step in their career. The successful candidate will combine strong technical food-safety knowledge with a visible presence on the manufacturing floor and the ability to train, develop and influence production and quality teams. Key Responsibilities Lead and support site Quality Assurance and Food Safety programs across manufacturing operations. Maintain and continuously improve food-safety systems in accordance with FSMA and GFSI-recognized standards such as SQF or FSSC 22000 . Support the development, implementation, verification and validation of food-safety and quality programs. Conduct and support risk assessments, root-cause investigations, CAPA and corrective/preventive actions . Maintain HACCP / Food Safety Plans, preventive controls and related documentation. Prepare for and participate in regulatory, customer and third-party audits. Maintain a strong presence on the production floor, identifying opportunities to strengthen food safety, quality and operational practices. Partner closely with Production, Operations, R&D, Sanitation, Warehouse and other departments to resolve quality issues quickly and effectively. Support sanitation verification, allergen controls, environmental monitoring, GMP programs and traceability/recall preparedness. Investigate product, process and customer quality concerns and ensure appropriate corrective actions are implemented. Train, coach and develop QA and production employees on food-safety, quality and compliance expectations. Help build a proactive food-safety and quality culture throughout the facility. Manage multiple priorities and quality initiatives within a fast-paced manufacturing environment. Contribute to longer-term quality strategy, operational improvement and site development. Candidate Profile Background within food manufacturing, food ingredients, flavors, dry blending, powders, bakery ingredients, seasonings, premixes or a related manufacturing environment . Strong understanding of FSMA, HACCP and GFSI food-safety standards , ideally SQF and/or FSSC 22000. Knowledge of verification and validation of food-safety programs . Experience conducting or supporting food-safety risk assessments and using scientific or technical information to support decisions. Experience with audits, CAPA, root-cause analysis, GMPs, sanitation and continuous improvement. Comfortable working both at a management/documentation level and directly on the manufacturing floor. Demonstrated ability to train, coach and influence employees across different levels of an organization. Able to work effectively in a fast-paced manufacturing environment and manage multiple projects simultaneously. Degree or educational background in a scientific or technical discipline such as Food Science, Chemistry, Biology, Microbiology, Engineering or a related field . Bilingual English/Spanish is required. Must be able to work fully on-site in New Jersey . The Opportunity This is an opportunity to take a highly visible role within a growing food manufacturing business where Quality and Food Safety are viewed as critical to the company's continued growth. The position offers the opportunity to influence site standards, develop people, improve systems and make a tangible impact across day-to-day manufacturing operations.

About CSG International

CSG International is a provider of software and services that help companies monetize and digitally enable the customer experience. The company's solutions include revenue management, customer experience, and digital monetization. CSG International was founded in 1982 and is headquartered in Greenwood Village, Colorado. The company has operations in North America, Europe, and Asia.
Learn more about CSG International
Size
4,807 employees
Market Cap
$1.7 billion
Industry
Net Income
$58.7 million
5 Year Trend
+6.6%
Revenue
$990.5 million
NASDAQ

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