QA Engineer

Insight Global

$93K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in software QA, especially in consumer electronics or hospitality tech.
  • Strong understanding of video streaming technologies and protocols.
  • Familiarity with networking concepts like Wi-Fi and casting.
  • Experience testing on hardware platforms like smart TVs and mobile devices.
  • Ability to work independently and manage multiple projects effectively.
  • Excellent communication and documentation skills.

Responsibilities

  • Design and execute test plans for hospitality technology features.
  • Conduct streaming and playback testing for video solutions.
  • Test hotel TV integrations such as reservations and customized screens.
  • Validate digital key functionalities like check-in/check-out workflows.
  • Ensure compatibility and performance on specific hardware such as LG TVs.
  • Own QA deliverables to ensure timely project completion.
  • Document test results, report bugs, and collaborate with developers.

Benefits

  • Medical, dental, and vision insurance starting on the 31st day of employment.
  • Options for HSA, FSA, and DCFSA accounts.
  • 401k retirement account access with employer matching.
  • Paid sick leave and other paid time off as applicable.
  • Commitment to creating an inclusive work environment.
Full Job Description
Were seeking a detail-oriented and proactive Mid-Level QA Engineer to join our team and help ensure the quality and reliability of our hospitality technology solutions. This role involves hands-on testing of video streaming features, hotel TV integrations, digital key functionality, and network-dependent services. Youll work independently on projects, own deliverables end-to-end, and collaborate cross-functionally to drive high-quality releases.

Key Responsibilities
Design and execute test plans for hospitality-focused features including:
Video 101: Streaming and playback testing
Hotel TV Integrations: Reservations, customized welcome screens, and Airplay/casting functionality
Digital Keys: Check-in/check-out workflows and mobile key access
Validate compatibility and performance on specific hardware (e.g., LG TVs)
Own QA deliverables for additional integrations and ensure timely project completion
Perform networking-related testing, especially for managed Wi-Fi environments
Document test results, report bugs, and work closely with developers to resolve issues
Contribute to automation efforts and continuous improvement of QA processes

Pay: $45/hr.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Qualifications
35 years of experience in software QA, preferably in consumer electronics or hospitality tech
Strong understanding of video streaming technologies and protocols
Familiarity with networking concepts (Wi-Fi, casting, Airplay, etc.)
Experience testing on hardware platforms (e.g., smart TVs, mobile devices)
Ability to work independently and manage multiple projects simultaneously
Excellent communication and documentation skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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