Role Overview:This role involves leading large-scale enterprise programs in retail, e-commerce, merchandising, digital, or catalog domains, with a specific focus on Product Experience Management (PXM). The successful candidate will drive product development and modernization initiatives, ensuring effective delivery governance across diverse technical and business teams.
Key Responsibilities:- Lead enterprise-level large Programs in retail, e-commerce, merchandising, digital, or catalog domains.
- Experience in leading programs in Product Experience Management in retail Store & Ecommerce, respective product development or modernization programs.
- Strong understanding of product data lifecycle: product onboarding, enrichment, attribution, taxonomy, PDP maintenance, UPC/SKU/WebID relationships, imagery/workflow, pricing, promotions, publishing, and downstream channel enablement.
- Proven ability to convert business requirements into roadmap, MVP scope, release plan, backlog, milestones, dependencies, RAID, and executive status reporting.
- Hands-on delivery governance across product owners, business SMEs, architects, UX, engineering, QE, data, integration, SRE, security, vendor/product teams, and offshore/onshore delivery teams.
- Experience managing modernization programs involving cloud-native applications, APIs, event-driven architecture, batch-to-real-time transformation, data migration, and operational dashboards.
- Ability to manage high ambiguity, run workshops, drive decisions, document assumptions, and align leadership across build-vs-buy, roadmap, cost, scope, risk, and product adoption decisions.
- Lead geographically distributed teams across onsite/offshore models.
- Balance delivery execution with strategic roadmap thinking and proposal/business case inputs.
- Strong risk, issue, dependency, scope, and change-control management discipline.
Required Skills:- Strong understanding of product data lifecycle.
- Working knowledge of PIM/PXM platforms or product-catalog ecosystems such as STIBO STEP, Syndigo, Salsify, Akeneo, in-house PIM/PXM, DAM/CMS, marketplace, pricing, promotions, and downstream commerce systems.
- Proven ability to convert business requirements into roadmap, MVP scope, release plan, backlog, milestones, dependencies, RAID, and executive status reporting.
- Strong Agile delivery background using Scrum/SAFe, Jira, Confluence, release planning, sprint ceremonies, dependency management, and stakeholder demos.
- Considerable fluency in Java/Spring Boot, microservices, GCP/cloud, React/UI modernization, Kafka/PubSub, APIs, data platforms, logging/monitoring, and DevSecOps concepts is required to manage technical stakeholders effectively.
- Excellent executive communication, customer-facing presentation skills, and ability to produce concise leadership updates, action plans, and proposal inputs.
- Strong stakeholder management with business leadership, product owners, architects, delivery teams, and vendor/product teams.
- Ability to bring structure to ambiguity and drive outcome-based execution across multiple workstreams and dependencies.
- Strong facilitation skills for workshops, backlog grooming, release planning, milestone reviews, and decision forums.
Qualifications:- 10+ years experience in Program Management.
- Experience in leading programs in Product Experience Management in retail Store & Ecommerce.