Enterprise Program Manager (Enterprise, Performance, Transformation)

United Communications

$110K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12+ years in strategy, finance, operations, consulting, transformation, or PMO leadership
  • Proven experience managing cross-functional, enterprise-level initiatives
  • Strong grasp of finance, operations, and systems implementation
  • Ability to influence outcomes without direct authority
  • Excellent executive-level communication and stakeholder management skills

Responsibilities

  • Lead complex, strategic programs across multiple departments
  • Collaborate with key stakeholders on scope, timelines, and dependencies
  • Translate organizational priorities into actionable project plans
  • Drive project governance, status reporting, and executive communications
  • Coordinate related projects for program alignment
  • Facilitate resolution of barriers to execution
  • Identify process improvement opportunities throughout projects

Benefits

  • Direct-hire, full-time position
  • Located in Franklin, TN
  • Opportunity for mentorship and functional leadership
  • Engagement in high-impact strategic initiatives
  • Involvement in cross-functional teamwork and collaboration
Full Job Description
SUMMARY

The Enterprise Program Manager is a senior individual contributor responsible for leading complex, cross functional programs and providing oversight across the EPT team portfolio. This role partners with executive leaders, business stakeholders, and project managers to ensure strategic initiatives are prioritized, governed, and delivered successfully.

The Enterprise Program Manager serves as the primary coordination point for enterprise initiatives, helping translate organizational priorities into executable programs, identify dependencies and risks, establish consistent project management practices, and provide leadership across the EPT portfolio.

This position does not require formal people management responsibility, but is expected to provide functional leadership, mentoring, and guidance to project managers and project teams.

POSITION SCHEDULE AND ONSITE REQUIREMENTS

This is a direct-hire, full-time, on-site position located at our Franklin, TN (Berry Farms) location.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include the following, but other duties may be assigned as required.

Enterprise Program Leadership
  • Lead highly complex, strategic programs that span multiple functions, departments, or business areas.
  • Partner closely with FP&A, Operational Analytics, Systems Integration, Salesforce, and DevOps stakeholders to coordinate scope, timelines, and dependencies.
  • Translate strategic priorities into executable project plans with clear milestones, risks, and success metrics.
  • Drive disciplined project governance, including status reporting, issue escalation, and executive-level communications.
  • Coordinate multiple related projects and workstreams to ensure alignment with overall program objectives.
  • Identify barriers to execution and facilitate timely decisions and resolution.
  • Identify process improvement and automation opportunities throughout the project lifecycle.


Portfolio Management
  • Support oversight and coordination of the EPT team portfolio.
  • Partner with leadership to evaluate, prioritize, and sequence enterprise initiatives.
  • Maintain visibility into portfolio status, resource demands, dependencies, risks, and competing priorities.
  • Identify cross project dependencies and potential conflicts before they affect delivery.
  • Recommend adjustments to project sequencing, scope, resources, or timelines based on organizational priorities and capacity.


Functional Leadership
  • Build effective relationships with leaders and stakeholders across the organization.
  • Facilitate alignment among groups with differing priorities, perspectives, and objectives.
  • Support organizational change by ensuring communication, stakeholder engagement, readiness, and adoption activities are incorporated into program planning.
  • Maintain focus on business outcomes rather than project completion alone.
  • Manage cross-functional resources without direct authority, ensuring accountability and outcomes.


Success Measures
  • Demonstrated achievement of business outcomes and organizational value from enterprise initiatives.
  • Clear visibility into project health, risks, and financial impact.
  • Improved cross-functional alignment and execution velocity.
  • Positive executive and stakeholder feedback.


Key Stakeholders
  • CFO and Finance Leadership (including FP&A)
  • COO and Operations Leadership
  • IT, DevOps, and Technical Program Management
  • Operations and functional leaders


WHAT YOU BRING

Required Qualifications

Education, Experience, Skills, and Licenses/Certificates:
  • 8-12+ years of experience in strategy, finance, operations, consulting, transformation, or PMO leadership
  • Proven experience leading cross-functional, enterprise-level initiatives
  • Strong understanding of finance, operations, and systems implementation environments
  • Ability to influence and drive outcomes without direct authority
  • Executive-level communication and stakeholder management skills

Preferred
  • Exposure to systems integration, analytics, automation, or AI initiatives
  • PMP, Agile, or similar certification
  • Experience establishing or improving project management standards and governance.
  • Experience mentoring or providing functional leadership to Project Managers.
  • Experience supporting organizational change and business transformation initiatives.

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